Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamie Stringham

Unionville,VA

Summary

Results-driven Operations Manager known for unparalleled productivity and efficiency in task completion. Specialize in strategic planning, process optimization, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring seamless operations management and positive team dynamics.

Overview

15
15
years of professional experience

Work History

Local Operations Manager

Vacasa
Spotsylvania, Virginia
10.2020 - Current
  • Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Coordinated cross-functional teams to ensure timely delivery of products and services.
  • Addressed customer concerns with suitable solutions.

Housekeeper

Mastercorp Resort Housekeeping Services
Panama City Beach, FL
03.2020 - 09.2020
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Followed safety procedures when handling hazardous materials.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Changed bed linens and towels, tidied up rooms.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.

Dispatcher Office Assistant

Blackjack Towing & Recovery
Hagerstown, MD
01.2013 - 10.2015
  • Developed strategies for improving communication among drivers, customers and dispatchers.
  • Organized and maintained filing systems for documents related to the dispatch office.
  • Managed inventory of parts needed for emergency repairs while out on the road.
  • Maintained records of vehicle maintenance schedules and fuel usage.
  • Created daily logs of dispatched vehicles and personnel.
  • Scheduled appointments for vehicle inspections, repairs or servicing as needed by dispatchers.
  • Provided customer service support to clients seeking assistance with transportation services.
  • Monitored radio communications between drivers, supervisors and dispatchers.
  • Performed accounting or financial analysis.

Shift Supervisor

Mcdonalds
Hagerstown, MD
06.2010 - 01.2013
  • Addressed any issues that arose during the shift in a proactive manner.
  • Reviewed employee time sheets for accuracy prior to submitting them for payroll processing.
  • Resolved conflicts between staff members in a timely manner.
  • Conducted weekly inventory of supplies, equipment, and food items.
  • Investigated accidents or incidents occurring during shift hours.
  • Enforced company policies fairly while maintaining an open door policy for staff concerns.
  • Communicated clearly with employees regarding job duties, expectations, and policies.
  • Served as a role model for other employees by demonstrating professional behavior at all times.
  • Provided feedback to employees regarding their performance in order to improve productivity.
  • Identified areas of improvement within the department and implemented necessary changes.
  • Assisted upper management with daily operations to meet standards of service and quality.

Education

High School Diploma -

Clear Spring High
Clear Spring, MD
06-2010

High School Diploma -

Hagerstown Community College
Hagerstown, MD

Skills

  • Process improvement
  • Vendor negotiation
  • Staff management
  • Customer service
  • Project management
  • Team building
  • Conflict resolution
  • Training and development
  • Strategic planning
  • Business development understanding
  • Team leadership
  • Problem-solving
  • Operations oversight

Timeline

Local Operations Manager

Vacasa
10.2020 - Current

Housekeeper

Mastercorp Resort Housekeeping Services
03.2020 - 09.2020

Dispatcher Office Assistant

Blackjack Towing & Recovery
01.2013 - 10.2015

Shift Supervisor

Mcdonalds
06.2010 - 01.2013

High School Diploma -

Clear Spring High

High School Diploma -

Hagerstown Community College

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