Summary
Overview
Work History
Education
Skills
Timeline
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Jamie Sturgeon

Euless,TX

Summary

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. I am a strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

16
16
years of professional experience

Work History

Manager

Flash Autoglass
10.2023 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Improved marketing to attract new customers and promote business.
  • Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
  • Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
  • Increased market share with strategic business development efforts, expanding into untapped markets.
  • Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Set aggressive targets for employees to drive company success and strengthen motivation.

Manager

Auto Glass Now
02.2014 - 10.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Improved safety procedures to create safe working conditions for workers.
  • Increased market share with strategic business development efforts, expanding into untapped markets.
  • Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Developed detailed plans based on broad guidance and direction.
  • Managed senior-level personnel working in marketing and sales capacities.

Manager

Oreillys
01.2009 - 02.2013
  • Cross-trained existing employees to maximize team agility and performance.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Education

High School Diploma -

Monahans High School
Monahans, TX
05.1994

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Goal setting
  • Documentation and reporting
  • Relationship building
  • Strategic planning
  • Operations management
  • Project management
  • Project planning
  • Performance management
  • Staff development
  • Shift scheduling
  • Sales techniques
  • Sales management
  • Budget control
  • Financial management
  • Expectation setting
  • Lead generation
  • Clear communication
  • Employee onboarding
  • Coaching and mentoring
  • Work prioritization
  • Recruiting and interviewing
  • Computer skills
  • Teamwork and collaboration
  • Positive attitude
  • Problem resolution
  • Multitasking

Timeline

Manager

Flash Autoglass
10.2023 - Current

Manager

Auto Glass Now
02.2014 - 10.2024

Manager

Oreillys
01.2009 - 02.2013

High School Diploma -

Monahans High School

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Jamie Sturgeon