Jamie Suppa

responsible for the interviewing, hiring & training for over 100 employees at a new store location

in charge of weekly inventory to control cost of goods

responded to all guest reviews that were received

forecasted all weekly & monthly sales

maintaining a positive environment to reduce employee turnover

implementing company policies & procedures with all employees

• Demonstrated respect, friendliness and willingness to help wherever needed.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked effectively in fast-paced environments.

• Managed locations budget ,employee reviews, training, schedules, and contract negotiations.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with customers, vendors, and partners to ensure long-term success and loyalty.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Planned and oversaw all catering & banquet events
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

• Developed and enforced training programs for store managers, resulting in improved employee performance and customer satisfaction.
• Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
• Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
• Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
• Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
• Negotiated favorable lease agreements for new store locations, resulting in reduced overhead costs and increased profitability for the company.
• Developed and maintained relationships with vendors, negotiating preferential pricing and delivery terms to optimize supply chain efficiency while maintaining quality standards across all locations.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Managed day-to-day business operations with 150+ team members over 7 locations.