Jamie Sutton
Wisconsin Rapids
Summary
Professional Summary Highly motivated and customer-service-oriented professional with extensive experience in fast food service and cashier roles. Skilled in cash handling, order processing, and maintaining a clean and organized environment. Strong ability to communicate effectively with customers and resolve inquiries efficiently. Currently pursuing an Associate of Science in Medical Billing and Coding to transition into the healthcare industry. Dedicated to delivering exceptional service and a
Overview
12
12
years of professional experience
Work History
Sales Associate
Dollar Tree
07.2025 - Current
- Enhanced customer satisfaction through personalized service and product recommendations.
- Managed inventory levels, ensuring stock availability and accuracy.
- Resolved customer inquiries effectively, fostering loyalty and repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Caregiver
The Waterford At Wisconsin Rapids
10.2024 - 01.2025
- Provided compassionate care and support to clients, enhancing their quality of life.
- Assisted with daily living activities, promoting independence and dignity for individuals.
- Developed personalized care plans in collaboration with healthcare professionals and family members.
- Monitored client health status, reporting changes to medical staff promptly for effective intervention.
- Fostered strong relationships with clients and families, building trust and improving overall satisfaction with care services.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Personal Care Assistant
Home Instead
05.2022 - 10.2023
- Assisted clients with daily living activities to enhance independence and quality of life.
- Developed personalized care plans in collaboration with clients and families for optimal support.
- Monitored client health conditions, reporting changes to healthcare professionals promptly.
- Trained new staff on caregiving best practices and company policies to ensure quality service delivery.
- Implemented safety protocols to maintain a secure environment for clients with varying needs.
- Provided companionship and emotional support, fostering positive relationships with clients and their families.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Built strong relationships with clients to deliver emotional support and companionship.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
Personal Caregiver
Magnolia Family Care
03.2021 - 05.2022
- Provided personalized care and support to clients in daily living activities.
- Assisted clients with mobility, ensuring safety and comfort during transitions.
- Developed and implemented individualized care plans tailored to client needs.
- Monitored and recorded vital signs, reporting changes to healthcare professionals.
- Maintained a clean and safe environment, adhering to health regulations and standards.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Coordinated with family members to address client concerns and preferences.
- Promoted client health by assisting with daily hygiene tasks, medication administration, and regular exercise routines.
Fast Food Crew
Arbys
12.2019 - 01.2021
- Communicate with customers regarding orders, comments, and complaints.
- Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
- Accept payment from customers, and make change as necessary.
- Perform cleaning duties, such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
- Request and record customer orders, and compute bills, using cash registers, multi-counting machines, or pencil and paper.
- Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee, using proper safety precautions and sanitary measures.
Cashier
Aramark
01.2018 - 04.2019
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Answer customers' questions, and provide information on procedures or policies.
- Help customers find the location of products.
- Issue receipts, refunds, credits, or change due to customers.
- Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Stock shelves, sort and reshelve returned items, and mark prices on items and shelves.
Potato Sorter
Worzella and Son's Potato's
10.2017 - 12.2017
- Discard inferior or defective products or foreign matter, and place acceptable products in containers for further processing.
Fast Food Crew
Subway
06.2017 - 10.2017
- Replenish foods at serving stations.
- Select food items from serving or storage areas and place them in dishes, on serving trays, or in take-out bags.
- Prepare and serve cold drinks, frozen milk drinks, or desserts, using drink-dispensing, milkshake, or frozen-custard machines.
- Wrap menu items such as sandwiches, hot entrees, and desserts for serving or for takeout.
- Wash dishes, glassware, and silverware after meals.
- Collect and return dirty dishes to the kitchen for washing.
- Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
Fast Food Crew
Cinnabon
06.2014 - 04.2017
- Request and record customer orders, and compute bills, using cash registers, multi-counting machines, or pencil and paper.
- Balance receipts and payments in cash registers.
- Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
- Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee, using proper safety precautions and sanitary measures.
- Clean and organize eating, service, and kitchen areas.
- Communicate with customers regarding orders, comments, and complaints.
- Accept payment from customers, and make change as necessary.
- Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
Education
Associate of Science - Medical Billing and Coding
Ultimate Medical Academy
03.2024
Skills
- Providing excellent service in fast-paced environments
- Handling customer inquiries and complaints with professionalism
- Managing transactions and balancing registers
- Knowledge of food handling and hygiene protocols
- Collaborating effectively with team members
Timeline
Sales Associate
Dollar Tree
07.2025 - Current
Caregiver
The Waterford At Wisconsin Rapids
10.2024 - 01.2025
Personal Care Assistant
Home Instead
05.2022 - 10.2023
Personal Caregiver
Magnolia Family Care
03.2021 - 05.2022
Fast Food Crew
Arbys
12.2019 - 01.2021
Cashier
Aramark
01.2018 - 04.2019
Potato Sorter
Worzella and Son's Potato's
10.2017 - 12.2017
Fast Food Crew
Subway
06.2017 - 10.2017
Fast Food Crew
Cinnabon
06.2014 - 04.2017
Associate of Science - Medical Billing and Coding
Ultimate Medical Academy