Jamie Swansboro
Woodbridge,NJ
Summary
Detail-oriented Office Manager possessing comprehensive background in medical office administration. Team player with strong organizational skills who coordinates day-to-day operations to facilitate high-quality patient care along with in-depth Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
23
23
years of professional experience
Work History
Senior Medical Office Manager
Medical Associates of Marlboro
07.2001 - Current
- Hiring, on-boarding and training new staff
- Manage employees with various personalities and from different cultures for large multi-physician practice
- Identifies areas for optimizing workloads of clinical and support staff
- Assists team in maintaining smooth patient flow by implementing successful schedules
- Keep operations in compliance with medical operations practices, OSHA safety Standards and HIPAA privacy laws
- Reviews operational reports and schedules to ensure accuracy and efficiency
- Maintains successful relationships with staff, physicians, and vendors
- Completes by-weekly payroll for approximately 80 employees
- Participates in meetings pertaining to Quality Care Management
- Manages billing department and provided updates on Insurance, CPT and ICD-10 changes
- Assists patients who have disputes with their billing statements.
Education
High School Diploma -
Woodbridge High School
Woodbridge, NJ05.1977
Skills
- Team leadership
- Conflict resolution
- Strong work ethic
- Effective multi-tasking
- Knowledge of EHI and Epic software
- Microsoft Office Suite
- Human Resources management
- Payroll management
- Staff hiring
- Staff training
- Staff scheduling
- Physician credentialing
- Supply management
- Medical billing
- Physician Group Management
- Attention to Detail
- Strong Work Ethic
- Sound Judgment
- Team Leadership
Timeline
Senior Medical Office Manager
Medical Associates of Marlboro
07.2001 - Current
High School Diploma -
Woodbridge High School
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