Open To Work
Jamie T. Alberts
Wheeling
Summary
Results-driven executive with extensive experience in strategic leadership and operational excellence. Proven track record in driving growth, optimizing processes, and fostering team collaboration. Exceptional skills in strategic planning, financial management, and stakeholder engagement. Adaptable and reliable, consistently achieving high-impact results in dynamic environments.
Overview
20
20
years of professional experience
Skills
- Team leadership
- Relationship building
- Decision-making
- Critical thinking
- Complex Problem-solving
- Coaching and mentoring
- Process improvement
- Contract negotiation
- Policy and procedure development
- Financial management
Work History
CISO & VP of IT
WOOD PLC
04.2024 - Current
- Provide strategic leadership for IT Infrastructure, IT Operations, Cybersecurity, and GRC teams.
- Teams consist of 500+ individuals that are geographically based across the world.
- Successfully transitioned IT Infrastructure and Operations support to a new MSP in under 90 days with near zero disruption to the business.
- Manage and approve Opex budget of $107m USD.
- Manage and approve Capex budget of $90m USD.
- Reduced annual Opex spend by over $55m USD.
- Successfully RFPd and migrated from legacy SOC MSP to new provider for annual savings of $12m USD.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
- Redefined IT operations structure to reduce bureaucracy, speed up solution delivery, and improve end user experience.
- Established strategic initiatives to identify and decommission legacy technical debt that resulted in a 50%+ reduction in technical debt.
- Develop and present quarterly Cybersecurity and GRC metrics to the Board of Directors.
- Rebuilt IT Risk Management program.
- Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
Practice Lead, Advisory Maturity Services
TRUSTEDSEC
09.2021 - Current
- Manage and Operate the Maturity Services business unit as an independent entity.
- Manage business unit capital and expense budgets to drive business unit profitability.
- Perform quarterly business unit status reviews with executive leadership.
- Develop and review SOWs for all client engagements.
- Perform pre-sales functions with clients.
- Manage consultant engagement workflows and escalations.
- Lead my staff with a positive but clear and concise message that removes ambiguity and anxiety to allow them to focus on their roles and responsibilities.
- Interface with client executive leadership teams during pre-sales, in process engagements, and post-engagement presentations. This includes presentations to global executive teams with industry leaders within the entertainment, biotech, and financial industries.
- Perform client assessments against various frameworks (NIST, CMMC, ISO, CIS, SEC, SOC2, HIPAA, Risk Management, Zero Trust).
- Develop and perform custom engagements with clients based on vague requirements and specific client goals.
Sr. Manager of IT
84 LUMBER
08.2019 - 09.2021
- Responsible for all aspects of management of the Legacy Development, Database, Systems and Network Engineering teams.
- Leverage ITIL framework to implement standards, process, and build a strategic roadmap that allows on time and on budget project delivery. (Change Control, SLAs, Problem Review, Yearly Budget Planning)
- Provide Project Management on all Engineering projects.
- Developed and implemented a phased approach to Disaster Recovery.
- Established a data classification policy and process.
- Drive a focus on IT Security while rebuilding our foundational IT Structure to support future Systems and Applications. (Active Directory restructure, Firewall security zone redesign, Enhanced Systems and Network monitoring, Network Access Control)
- Perform annual NIST CSF audit to identify Information Security gaps.
- Push a “cloud first” strategy leveraging AWS, Azure, and virtual colocation solutions.
- Overtook stagnate project for O365 migration of 4,000+ users to completion in 3 months.
- Manage all infrastructure vendor relationships (Staff Aug, SOW Review, Quoting, Price/Term negotiations).
- Inject Information Security processes into all Agile and DevOps development.
- Perform quarterly status updates with executive leadership and board of directors.
- Built a risk management program that worked with all business verticals leadership to create an overall risk rating for internal and external risks.
- Establish BIA guidelines for all new IT project requests as part of the newly developed 84 Lumber risk management program.
Shared Services Architect
ERIKS
06.2018 - 08.2019
- Successfully overtook and completed the global centralization and offshore project for all Eriks IT services in Asia, Europe, and North America supporting over 5,000 employees and over 1,000 locations.
- Interviewed, assessed, and selected offshoring partner for all global IT services.
- Managed project management function for offshoring projects. (Global WAN RFP, Global Data Center Migrations, SIP Implementation)
- Leverage ITIL framework to implement standards, process, and build a strategic roadmap that allows on time and on budget project delivery.
- Validate and approve of all new IT projects.
- Perform risk management and BIA process against all new IT projects to identify risk.
- Managed all third-party vendor relationships for IT services.
IT Director
BLACK BOX NETWORK SERVICES
12.2015 - 06.2018
- Provide leadership and support to 6 direct reports that managed over 30 team members within the Network, Systems, Voice, Monitoring, Database, Client Services, and Helpdesk teams.
- Achieved reduction in yearly operating costs of $2.4M in a combination of contract negotiations, technology consolidation, and process implementation.
- Successfully achieved aggressive contract terms with vendors. (Net90, Net60, and Net45)
- Performed quarterly department status presentations and large capital expenditure requests to company executives and the board of directors.
- Develop and maintain yearly Opex ($13.5M) and Capex ($5.3M) budgets.
- Implemented a dramatic technology shift into a hybrid cloud environment to increase department agility and efficiency while reducing our technical debt.
- Created a major culture shift from a reactive and hidden department into a business leader defining our technology strategy for the future.
- Implemented industry best practices and processes for IT development, support, and security rooted in various frameworks such as NIST, CIS, ITIL, and AGILE.
- Fostered relationships within the Black Box business units to become a partner in supporting overall business functions.
Sr. Network Architect
ERIKS
04.2013 - 12.2015
- Designed, installed, and supported all aspects of network and VoIP architecture for over 150 locations.
- Designed network migration of all sisters companies.
- Managed remote resources in the US and Europe.
- Built and managed budget for Network related Opex and Capex.
Manager of Network Services
DEL MONTE FOODS
06.2012 - 04.2013
- Performed all management functions of the team responsible for Security, LAN/WAN, and IP Telephony systems. (Hiring, Termination, and Reviews)
- Reduction in Opex via various audits and strategy changes.
- Reduction of yearly WAN costs in excess of $250,000.
- Reduction of yearly maintenance costs by $200,000.
- Performed Project Management on all Major initiatives.
Sr. Network Architect
ORRICK
01.2010 - 06.2012
- Designed, installed, and supported all aspects of network and VoIP architecture.
Network Engineer
MILLENNIUM PHARMACY SYSTEMS
06.2009 - 01.2010
- Designed, installed, and supported all aspects of network and VoIP architecture.
Network Engineer
WHEELING PITTSBURGH STEEL
01.2008 - 06.2009
- Designed, installed, and supported all aspects of network and VoIP architecture.
Network Engineer
CSC
06.2005 - 01.2008
- Designed, installed, and supported all aspects of network and VoIP architecture.
Education
Bachelor of Science - CIS
01-2005