Job Search Status
Open to workDesired start date: Immediately
Open To Work
Jamie Taylor
Kingman,USA
Work Preference
Overview
16
16
years of professional experience
1
1
Certification
Work History
Event Planning Catering
Self
10.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Event Planner
Simple Elegance
02.2015 - 01.2020
- Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise.
- Coordinated logistics for high-profile corporate events, ensuring seamless execution and client satisfaction.
- Developed event timelines and schedules to optimize workflow and resource allocation.
- Collaborated with vendors to negotiate contracts, enhancing service quality while controlling costs.
- Implemented innovative decor concepts that elevated event aesthetics and guest experiences.
- Managed on-site operations during events, addressing issues swiftly to maintain schedule integrity.
- Trained junior staff on best practices for event management and client interaction techniques.
- Analyzed post-event feedback to identify areas for improvement in future planning processes.
- Cultivated strong relationships with clients, resulting in repeat business and referrals through excellent service delivery.
- Increased event attendance by developing strategic marketing campaigns and engaging promotional materials
- Utilized project management skills to keep events on track while meeting deadlines and staying within budget parameter.
- Adapted quickly to unforeseen circumstances or changes in the event landscape, implementing contingency plans as needed.
Customer Service Representative
Apple Valley Golf Course
09.2011 - 03.2013
- Take food orders and relay orders to kitchens or serving counters so they can be filled.
- Stock service stations with items such as ice, napkins, or straws.
- Prepare food items, such as sandwiches, salads, soups, or beverages.
- Total checks, present them to customers, and accept payment for services.
- Check identification of customers to verify age requirements for purchase of alcohol.
- Collect money for drinks served.
- Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
- Take beverage orders from serving staff or directly from patrons.
- Clean bars, work areas, and tables.
- Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new team members on operational procedures and customer engagement strategies.
- Implemented feedback mechanisms to enhance service quality and improve guest experiences.
- Collaborated with management to develop promotional campaigns increasing customer engagement.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Participated in cross-functional teams to discuss ways to improve overall customer satisfaction across company.
- Customized support strategies for high-priority clients to ensure their specific needs were met.
Food service manager Weed Army Hospital
Sodexo
12.2009 - 01.2011
- Keep records required by government agencies regarding sanitation, and food subsidies when appropriate.
- Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
- Establish standards for personnel performance and customer service.
- Schedule staff hours and assign duties.
- Maintain food and equipment inventories, and keep inventory records.
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
- Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
Education
Pre Requisits -
Clark College
Vancouver, WA2005
Diploma -
Roseburg High School
Roseburg, OR05.1987
Skills
- Food safety and preparation
- Promotional marketing strategies
- Solution-oriented mindset
- Effective time management
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Attention to detail
- Excellent communication
- Critical thinking
- Computer skills
- Calm under pressure
- Active listening
- Decision-making
- Problem resolution
Certification
- CA Serve Safe
- Food Handler Present
- CA Responsible serving of Alcohol
Summary
Dynamic individual with hands-on experience ,and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
ADDITIONAL INFORMATION
- Skills
- Critical Thinking Time Management
- Sales and Marketing Administration and Management
- Coordination Social Perceptiveness
- Complex Problem Solving Management of Personnel Resources
- Food Production
Timeline
Event Planning Catering
Self
10.2022 - Current
Event Planner
Simple Elegance
02.2015 - 01.2020
Customer Service Representative
Apple Valley Golf Course
09.2011 - 03.2013
Food service manager Weed Army Hospital
Sodexo
12.2009 - 01.2011
Diploma -
Roseburg High School
Pre Requisits -
Clark College