Jamie Taylor Bowen
Summit Healthcare Services - Great Oaks Recovery Center
Beasley,TX
30
years of professional experience
Experienced professional seeking a stable role with a reputable organization. Possess strong leadership abilities and expertise in customer, client, and vendor interactions. Proven track record of thriving under pressure and excelling in deadline-driven environments.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Work History
Behavioral Health Associate
3 Years 1 Month- Maintained confidentiality of sensitive information according to HIPAA regulations and ethical guidelines for mental health professionals.
- Developed strong rapport with patients, fostering trust and open communication to better address their needs.
- Assisted in crisis intervention, de-escalating situations and ensuring patient safety during high-stress incidents.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Attended trainings to participate in regular supervision and continued education to maintain professional competence and ethical standards.
- Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
- Promoted a safe therapeutic environment through consistent enforcement of policies, procedures, and guidelines related to patient care.
- Mentored new Behavioral Health Associates as part of facility''s orientation process, sharing knowledge of clinical practice standards and organizational culture expectations.
- Facilitated group therapy sessions to help clients develop coping strategies and social skills.
- Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources.
- Facilitated therapeutic group sessions, promoting peer support and engagement among participants.
- Monitored patient behavior and documented observations, ensuring accurate records for clinical staff review.
- Led crisis intervention efforts, applying de-escalation techniques to ensure safety for patients and staff alike.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Managed patients with substance dependence and co-occurring Axis I and Axis II disorders.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Implemented skill-building exercises within group sessions that promoted self-awareness and improved interpersonal relationships among participants.
Examiner/Abstractor/Data Entry
2 Years 1 Month- Conducted thorough title examinations to ensure accuracy and compliance with legal standards.
- Established quality control measures to maintain high standards in documentation accuracy and process integrity.
- Managed high volume caseloads, prioritizing tasks to meet strict deadlines while maintaining attention to detail.
- Ensured compliance with relevant laws, policies, and procedures throughout the examination process.
- Performed routine data entry or document management.
- Examined land records and identified potential problems with title search results.
- Conducted comprehensive title searches to maintain accuracy and compliance of real estate transactions.
- Assisted in preparation of title insurance policies and title commitments.
- Utilized various online databases and public land records to verify ownership information.
- Researched ownership interests and liens on real estate properties.
- Analyzed title documents to identify potential issues and resolve any discrepancies.
- Assisted in updating company databases to ensure accurate and current property information was readily available for future projects.
- Produced detailed title reports that accurately documented property histories, liens, easements, restrictions, and other pertinent information.
- Provided exceptional customer service by responding promptly to client requests and maintaining open lines of communication throughout the duration of each project.
- Implemented quality control measures to maintain high standards of accuracy in documentation.
- Reviewed property records and documentation for discrepancies, ensuring clarity in ownership and liens.
- Implemented process improvements to enhance workflow efficiency and reduce turnaround times for title reports.
Assistant Manager/Title Plant Manager/Abstractor/Examiner/ Escrow Officer
2 Years 4 Months- Maintenance of Title Plant.
- Preparation of HUD Settlement Statements
- Preparation of Title Commitments and Title Policies
- Streamlined operational processes to enhance customer service efficiency.
- Coordinated team efforts to ensure timely completion of title searches and closings.
- Implemented quality control measures to maintain accuracy in documentation.
- Led initiatives to optimize workflow, reducing turnaround time for client services.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Facilitated timely closing of real estate transactions through effective communication with clients and stakeholders.
- Reviewed and verified documentation for compliance with state regulations and company policies.
- Coordinated with lenders, agents, and buyers to ensure smooth escrow processes and resolve issues promptly.
- Prepared detailed settlement statements for each transaction, accurately reflecting funds received and disbursed.
- Collaborated with real estate agents and lenders to expedite closing times on property sales.
- Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
- Conducted thorough research on properties to confirm ownership, title status, and outstanding liens or encumbrances.
- Consistently met deadlines for preparing necessary paperwork for closings while maintaining high-quality work standards.
- Facilitated successful closings by guiding clients through the signing process and explaining complex legal terminology in layman''s terms.
- Managed escrow accounts, ensuring all financial transactions adhered to regulatory standards and were executed efficiently.
- Coordinated with agents, lenders, and buyers to ensure all documentation was completed accurately and on time for closings.
- Followed-up on status of releases, policies, and return of recorded documents.
- Set up escrow transactions, processed deposits and mailed out forms and preliminary title reports for review.
- Reviewed contracts thoroughly to ensure accuracy before proceeding with the escrow process.
Legal Assistant
1 Year 9 Months- Drafted legal documents, ensuring accuracy and compliance with court procedures.
- Managed case files, organized evidence, and maintained meticulous records for attorney review.
- Coordinated client communications, fostering strong relationships and providing timely updates on case status.
- Streamlined office processes by implementing new filing systems, enhancing overall efficiency.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
- Managed correspondence with clients, courts, and opposing counsel, maintaining professionalism and confidentiality.
- Increased team efficiency by coordinating schedules, managing court dates, and ensuring timely filing of legal documents.
- Communicated pertinent information to clients via phone, email, and mail.
- Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
- Interviewed clients to obtain information relevant to cases.
- Conducted background investigations on defendant.
- Reviewed Deed of Trust, Title Commitment, and prior bankruptcies documents.
- Revised and finalized letters, briefs, and memos.
- Facilitated client meetings and consultations, ensuring all necessary documentation was prepared and available for attorney review.
- Contacted clients to schedule appointments and discuss progress of cases.
- Drafted legal documents, including pleadings and motions, to support attorneys in various cases.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
Manager/Title Plant Manager/Escrow Officer
1 Year 5 Months- .
- Oversaw daily operations, ensuring compliance with industry regulations and company policies.
- Managed team performance, providing guidance and support to enhance productivity and morale.
- Implemented quality control measures, improving accuracy of title searches and documentation.
- Conducted comprehensive title searches to verify property ownership and encumbrances.
- Analyzed legal documents for accuracy and compliance with state regulations.
- Collaborated with attorneys to resolve title issues and facilitate smooth transactions.
- Reviewed and interpreted complex legal descriptions and property records consistently.
- Identified potential risks or concerns during the title examination process, proactively addressing them to minimize delays.
- Reduced errors in title examinations through diligent verification of property records and legal descriptions.
- Expedited closings by efficiently preparing all necessary documents for finalization ahead of schedule.
- Prepared property reports.
- Contributed to the overall success of the company by consistently exceeding performance goals and receiving positive feedback from clients and colleagues.
- Developed strong relationships with clients, fostering trust and repeat business through excellent customer service.
- Streamlined the title search process for faster turnaround times with meticulous attention to detail.
- Excelled at multitasking under tight deadlines without compromising quality or accuracy in completed work assignments.
- Examined land records and identified potential problems with title search results.
- Assisted in preparation of title insurance policies and title commitments.
- Utilized various online databases and public land records to verify ownership information.
- Conducted comprehensive title searches to maintain accuracy and compliance of real estate transactions.
- Developed strong relationships with clients by providing exceptional service, earning repeat business and referrals.
- Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
- Maintained organized and accurate documentation for all escrow transactions, ensuring compliance with industry regulations.
- Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
- Communicated requirements and title exception information to clients.
- Streamlined the escrow process for a smoother client experience, managing communication between all parties involved.
- Managed real estate closing process in compliance with applicable standards and legal requirements.
- Opened incoming orders and set up escrow files within 24 hours of receiving purchase agreement.
- Established strong relationships with industry partners such as real estate agents, lenders, and attorneys to facilitate seamless collaboration on transactions.
- Played a pivotal role in business development efforts by actively participating in networking events within the real estate community.
Office Manager
3 Months- Accounts Payable and Receivable
- Preparation of engineering bid packets
- Payroll
- Coordinated office operations, ensuring efficient workflow and timely completion of tasks.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined office operations, enhancing workflow efficiency and reducing administrative bottlenecks.
- Developed strong relationships with clients through exceptional customer service and timely responses to inquiries.
- Fostered a positive work culture through open communication channels, promoting teamwork and collaboration among staff members.
- Assisted executive management with special projects as needed to support overall business objectives.
- Developed and implemented office policies, promoting consistency and adherence to best practices.
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Managed complex calendars, coordinating meetings and appointments to maximize executive availability and effectiveness.
- Developed and implemented improved filing systems for enhanced order and accuracy.
Legal Assistant
11 Months- Drafted legal documents, including pleadings, motions, and correspondence for attorney review.
- Coordinated schedules and managed appointments for attorneys and clients effectively.
- Maintained organized case files, ensuring compliance with court deadlines and requirements.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
- Contributed to client retention by delivering exceptional support services and maintaining high levels of satisfaction.
- Improved client satisfaction with prompt and effective communication regarding case updates and inquiries.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
- Managed correspondence with clients, courts, and opposing counsel, maintaining professionalism and confidentiality.
- Conducted background investigations on defendant.
- Reviewed Deed of Trust, Title Commitment, and prior bankruptcies documents.
- Revised and finalized letters, briefs, and memos.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
Legal Assistant
10 Months- Appointment Scheduling, Maintenance and Billing of Attorney Hours with Timeslips Program, Preparation of Documents, Docket Scheduling, Invoicing, Bookkeeping and performed all other general office duties
Accounts Payable Manager
1 Year 6 Months- Maintained time and prepared payroll for 700+ employees
- Improved vendor relationships through timely payments and clear communication of company policies.
- Positively interacted with all partners, employees, and customers using exemplary communication and interpersonal talents.
- Managed vendor contracts effectively, reviewing terms periodically to ensure alignment with company objectives.
- Collaborated with other departments to resolve billing issues promptly and maintain accurate financial records.
- Supported audit processes with well-organized documentation of accounts payable transactions, minimizing errors or discrepancies found during audits.
- Built strong relationships with vendors to enhance cost offerings and accomplish favored customer status.
- Developed and maintained strong working relationships with suppliers, ensuring timely resolution of disputes.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
Education
Certified
Certified by Texas Land Title Association
Certified
Certified by Texas Land Title Association
Graduated
Peer Recovery Support Specialist - Addiction Counseling
Skills
Mental health support
Problem-solving
Crisis intervention
HIPPA
Recovery support
Charting and clinical documentation
Teamwork
Professionalism
Certified in CPR/AED
Attention to detail
Suicide/Self-harm prevention
Excellent customer service skills
Reliability
Timeline
Behavioral Health Associate
Summit Healthcare Services - Great Oaks Recovery Center
05.2023 - CurrentRead More
Examiner/Abstractor/Data Entry
Integrity Title Company/CourthouseDirect
11.2010 - 12.2012Read More
Assistant Manager/Title Plant Manager/Abstractor/Examiner/ Escrow Officer
Matagorda County Title Company
06.2008 - 10.2010Read More
Legal Assistant
Hayes and Pendergraft, PC
09.2006 - 06.2008Read More
Manager/Title Plant Manager/Escrow Officer
Matagorda County Title Company
04.2005 - 09.2006Read More
Office Manager
Texas Gulf Engineering
01.2005 - 04.2005Read More
Legal Assistant
John A. Hutchison, III, Attorney at Law
02.2004 - 01.2005Read More
Legal Assistant
Sue A. Vaughan, Attorney at Law
12.1997 - 10.1998Read More
Accounts Payable Manager
Evans Systems, Inc.
06.1996 - 12.1997Read More
Cypress Fairbanks High School
Graduated
Read More
Land Title School
Certified
Read More
Land Title School
Certified
Read More
Addictions Training Institute
Peer Recovery Support Specialist from Addiction Counseling
Read More