Jamie Tolbert Nielson
Payson,UT
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
6
6
years of professional experience
Work History
Receptionist/Veterinary Technician
Dr. Duane Utley Sevier Valley Vet Clinic
04.2008 - 04.2010
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Maintained confidentiality of information regarding clients and company.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered central telephone system and directed calls accordingly.
- Assisted with onboarding new clients and securing paperwork completion.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Handled assignments independently with good judgement and critical thinking skills.
- Fed,watered, walked, and cleaned animal kennels.
- Would draw up proper medication, along with vaccinations and addmister to animals as needed.
- Prep animals for surgery, and assit Dr. Utley in surgery.
- Clean and sterilize surgery equipment, along with day to day animal appointments.
Substitute Teacher, K-12
Sevier School District - Richfield Ut
01.2008 - 04.2008
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Supervised lunchroom and recess activities.
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
- Provided instruction for students in core subject areas.
- Pass fingerprint background check,
- Pass and received food handlers permit
- Completed application and application fees
- Took Sevier school district class for substitute teachers
After School Teacher For Maser Elementary
`Uintah School District
02.2005 - 01.2008
- Observed and monitored children's play activities to promote healthy, safe environment.
- Prepared after-school enrichment activities for children to encourage student participation.
- Organized and stored toys and classroom materials to maintain order in activity areas.
- Performed general housekeeping duties by washing tables and chairs, putting away chairs and properly placing toys in cubbies.
- Redirected inappropriate student behavior and implemented program discipline system to guide proper student behavior.
- Tutored and assisted children in small groups of individuals to help master assignments and reinforce learning concepts.
- Organized and supervised games and [Type] recreational activities to promote physical, mental and social development in children.
- Provided individual and group teaching to [Number] students to motivate and instill enthusiasm for learning.
- Prepared food and served meals and refreshments to [30] children.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Fostered student curiosity and interest through creative hands-on activities.
- Implemented reading and writing workshops to increase student literacy and support school reading programs.
- Helped students explore concepts with engaging, learning-focused activities.
Kindergarten/First Grade Teacher Aide
Farsen/Edan School District
10.2004 - 05.2006
- Built positive relationships with parents to involve families in educational process.
- Planned lessons according to district standards to cover requirements and prepare for standardized tests.
- Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.
- Implemented classroom management improvements to enhance class morale and engagement.
- Taught students subject-specific material, learning strategies, and social skills.
- Organized classroom supplies and decorated walls to create fun, nurturing settings, and meet learning needs.
- Assessed student learning progress and comprehension with routine tests and standardized examinations.
- Sourced supplies to fill gaps in student activities.
- Chaperoned field trips to maintain safety and encourage learning.
- Worked one-on-one with students to determine strengths, weaknesses, and learning patterns.
- Communicated student progress, academic difficulties, or behavioral concerns to teacher, and administration using tact and professionalism to improve student academic performance.
- Kept classroom clean, organized, and safe for students and visitors.
Education
Bachelor of Science - Interdisciplinary Studies
Utah State University
Logan, UT05.2011
Associate of Science - Animal Science
Utah State University Extention
Vernal, UT 05.2001
High School Diploma -
Ashley Valley High School
Vernal, UT05.1996
Skills
- Office Management
- Clerical Support
- Administrative Support
- Scheduling
- File Management
- Customer and Client Relations
- Time Management
- Greeting and Seating Clients
- Customer/Client Relations
- Verbal and Written Communication
- Telephone Skills
- Organization Skills
- Supply Management
- Schedule Management
I have worked with animals throughout my life. Either in my jobs or living and working on ranches.
I had the opportunity to start cleaning kennels and walking dogs at age 14 years old. I started out at the bottom and worked my way to being a recipient. and vet technician for Dr. Oscarson DVM, Mrs. and Mrs. Dr Powell DVM, to relief veterinarian, Dr. Dilworth DVM, and Dr. Utley DVM.
Timeline
Receptionist/Veterinary Technician
Dr. Duane Utley Sevier Valley Vet Clinic
04.2008 - 04.2010
Substitute Teacher, K-12
Sevier School District - Richfield Ut
01.2008 - 04.2008
After School Teacher For Maser Elementary
`Uintah School District
02.2005 - 01.2008
Kindergarten/First Grade Teacher Aide
Farsen/Edan School District
10.2004 - 05.2006
Bachelor of Science - Interdisciplinary Studies
Utah State University
Associate of Science - Animal Science
Utah State University Extention
High School Diploma -
Ashley Valley High School
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