Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamie Toles

DECATUR,GA

Summary

Adept at leading teams and enhancing customer satisfaction, my tenure at Freshmarket Grocery Store honed my expertise in meat cutting and safe food handling, alongside fostering strong interpersonal and communication skills. Achieved a notable increase in meat department efficiency by 20%, showcasing my ability to blend technical skills with exceptional service. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

25
25
years of professional experience

Work History

Senior Butcher

Freshmarket, Grocery, Store
08.2022 - Current
  • Maintained cleanliness and safety standards to prevent contamination and comply with regulations.
  • De-boned and ground meat to prepare cuts and portions for sale.
  • Packaged and labeled meat items in preparation for sale to customers.
  • Disassembled and properly cleaned meat-cutting machines, avoiding contamination.
  • Trimmed fat to remove undesirable parts from cuts of meat.
  • Trained new employees on proper meat-cutting techniques and safety measures.
  • Calculated weight and quantity of meat to determine appropriate pricing for customers.
  • Managed waste and disposal to comply with environmental regulations and minimize waste.
  • Set up displays and stocked shelves with fresh meats, rotating stock for quality.
  • Cut meats to customer specifications and answered questions about specialty products.
  • Adjusted machine settings to accommodate different cuts of meat.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Received and inspected meat deliveries to verify quality and safety of products.
  • Performed meat inspections and checked temperature environment to maximize food safety.
  • Monitored and controlled inventory to manage stock levels and prevent waste.
  • Promoted new meat options to offer customers unique and appealing choices.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Assistant Butcher

Whole Food Market
06.2007 - 07.2021
  • Adhered to food safety guidelines during all aspects of meat handling and processing, minimizing risk of contamination.
  • Consistently met and exceeded daily sales targets by actively promoting featured products and engaging with customers.
  • Received positive feedback from customers regarding knowledgeable recommendations and friendly service.
  • Participated in inventory management, accurately tracking stock levels and ordering supplies as necessary.
  • Grinded sliced, and packaged meats for customers, resulting in increased efficiency at the meat counter.
  • Ensured accurate labeling of products with correct weights, prices, and dates before placing them in the display case or storage area.
  • Developed strong relationships with vendors to ensure timely delivery of fresh products.
  • Improved customer satisfaction by providing exceptional service and answering questions about various cuts of meat.
  • Maintained high level of product knowledge by staying informed on industry trends and attending relevant training sessions.
  • Prioritized customer needs by efficiently multitasking between assisting customers at the counter while simultaneously managing incoming orders.
  • Sharpened knives and maintained equipment regularly, ensuring optimal performance during daily tasks.
  • Provided guidance to new staff members on proper techniques for cutting, trimming, deboning meats.
  • Helped increase sales through effective merchandising of featured items and promotions.
  • Supported fellow employees with various tasks when needed, fostering a positive work environment.
  • Enhanced customer experience by offering cooking suggestions and sharing knowledge on various meat preparation techniques.
  • Collaborated with other team members to maintain an attractive display case, showcasing high-quality products.
  • Assisted head butcher in maintaining a clean and organized workspace, ensuring compliance with sanitation regulations.
  • Handled special orders for customers such as custom cuts or specific requests promptly while maintaining quality standards.
  • Contributed to a reduction in waste by properly storing and rotating inventory.
  • Complied with food safety, hygiene and sanitation regulations for safe food preparation.
  • Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
  • Trimmed fat and removed bones for high-quality, well-presented cuts of meat.
  • Wrapped meat produce to maintain quality, freshness and condition.
  • Adhere to safety and cleanliness standards and maintained equipment.
  • Operated commercial-grade butchery equipment such as band saws, grinders and slicers.
  • Labeled meat items clearly and accurately with allergen information and expiration dates.
  • Used boning knife, skewers and twine to shape, lace, and tie roasts.
  • Identified cuts of meat, grading and pricing accordingly.
  • Stocked, rotated and priced merchandise to meet store standards.
  • Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
  • Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.
  • Performed meat inspections and checked temperature environment to maximize food safety.
  • Replenished butcher counter displays to maintain fresh, appealing produce.
  • Resolved delivery discrepancies to maintain accurate stock and finances.
  • Assessed kitchen inventories and reordered low-stock items to maintain output.
  • Used [Software] to document quantity of meat received and sold to keep proper records of meat sales.
  • Maintained cleanliness and safety standards to prevent contamination and comply with regulations.
  • De-boned and ground meat to prepare cuts and portions for sale.
  • Packaged and labeled meat items in preparation for sale to customers.
  • Disassembled and properly cleaned meat-cutting machines, avoiding contamination.
  • Trimmed fat to remove undesirable parts from cuts of meat.
  • Trained new employees on proper meat-cutting techniques and safety measures.
  • Calculated weight and quantity of meat to determine appropriate pricing for customers.
  • Managed waste and disposal to comply with environmental regulations and minimize waste.
  • Set up displays and stocked shelves with fresh meats, rotating stock for quality.
  • Cut meats to customer specifications and answered questions about specialty products.
  • Adjusted machine settings to accommodate different cuts of meat.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Received and inspected meat deliveries to verify quality and safety of products.
  • Placed orders for supplies and raw materials to keep necessary items available.
  • Monitored and controlled inventory to manage stock levels and prevent waste.
  • Promoted new meat options to offer customers unique and appealing choices.
  • Prepared and cooked meat products to provide customers with samples and test product quality.
  • Collaborated with suppliers to obtain high-quality products and meet customer needs.

Butcher/Meat Wrapper

Publix,
08.2003 - 04.2007
  • Complied with food safety, hygiene and sanitation regulations for safe food preparation.
  • Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
  • Collaborated with team members to ensure efficient workflow, resulting in smooth daily operations.
  • Maintained high standards of hygiene and cleanliness, adhering to strict sanitation regulations within the butcher shop.
  • Wrapped meat produce to maintain quality, freshness and condition.
  • Adhere to safety and cleanliness standards and maintained equipment.
  • Operated commercial-grade butchery equipment such as band saws, grinders and slicers.
  • Trimmed fat and removed bones for high-quality, well-presented cuts of meat.
  • Stocked, rotated and priced merchandise to meet store standards.
  • Identified cuts of meat, grading and pricing accordingly.
  • Contributed to a positive work environment by maintaining a professional demeanor at all times.
  • Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.
  • Showcased exceptional knife skills, consistently producing precise cuts of meat according to customer preferences.
  • Labeled meat items clearly and accurately with allergen information and expiration dates.
  • Ensured quality control measures were consistently met throughout the butchering process.
  • Managed inventory effectively, minimizing waste through proper rotation and storage practices.
  • Demonstrated versatility by proficiently handling various types of meat including beef, poultry, pork, lamb, and fish.
  • Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
  • Reduced wait time for customers through efficient multitasking during peak hours.
  • Used boning knife, skewers and twine to shape, lace, and tie roasts.
  • Performed regular equipment maintenance checks, keeping machinery functioning efficiently and safely.
  • Developed a loyal client base by fostering strong relationships with customers through attentive service and informative interactions.
  • Optimized display cases for maximum visual appeal while maintaining proper temperature controls for product freshness.
  • Replenished butcher counter displays to maintain fresh, appealing produce.
  • Assisted in training new staff members on cutting techniques, safety protocols, and product knowledge.
  • Resolved delivery discrepancies to maintain accurate stock and finances.
  • Enhanced customer satisfaction by providing expert advice on meat selection and preparation techniques.
  • Performed meat inspections and checked temperature environment to maximize food safety.
  • Streamlined order processing for wholesale clients, ensuring accurate fulfillment and timely delivery.
  • Assessed kitchen inventories and reordered low-stock items to maintain output.
  • Used [Software] to document quantity of meat received and sold to keep proper records of meat sales.
  • Expanded business profit margins by implementing cost-effective pricing strategies based on market trends.
  • Educated customers on different cuts of meat and recommended cooking methods, enhancing their shopping experience.
  • Tailored meat cuts to customer preferences, ensuring their satisfaction and repeat business.
  • Maintained high standards of cleanliness and organization in butchery area, ensuring hygienic environment for food preparation.
  • Demonstrated butchery skills at community events, raising profile of shop and attracting new customers.
  • Ensured accurate pricing and labeling of products, maintaining trust and transparency with customers.
  • Negotiated with vendors to ensure timely delivery of fresh products, keeping inventory fresh and varied.
  • Developed and maintained safe working environment by strictly adhering to health and safety guidelines.
  • Increased repeat customer visits with exceptional customer service and in-depth knowledge of various meat products.
  • Contributed to cost control by accurately forecasting meat demand and adjusting orders accordingly.
  • Cut meats to customer specifications and answered questions about specialty products.
  • Trimmed fat to remove undesirable parts from cuts of meat.
  • Set up displays and stocked shelves with fresh meats, rotating stock for quality.
  • Trained new employees on proper meat-cutting techniques and safety measures.
  • Packaged and labeled meat items in preparation for sale to customers.
  • Managed waste and disposal to comply with environmental regulations and minimize waste.

CSA Transport

Atlanta, Airport
07.2001 - 09.2002
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Built strong relationships with customers by consistently delivering outstanding service and follow-up support.
  • Increased sales through effective product recommendations and upselling techniques.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
  • Provided exceptional service to customers by actively listening to their needs and offering personalized solutions.
  • Balanced multiple priorities during peak times while maintaining composure under pressure situations.
  • Maintained a clean and organized store environment for optimal customer experience.
  • Provided amazing customer service by greeting customers, attending to orders and addressing specific requests.
  • Connected with customers by listening to concerns and answering questions.
  • Resolved escalated customer complaints professionally and efficiently, restoring client confidence in the brand.
  • Handled cash transactions accurately while adhering to company security protocols for loss prevention measures.
  • Participated in visual merchandising efforts, creating appealing displays that showcased products effectively.
  • Demonstrated safe practices and procedures in store by adhering to company standards.
  • Maintained clean and organized work environment to maintain customer safety.
  • Built strong relationships with customers and colleagues by providing friendly and personable service.
  • Collaborated with other departments to guarantee customer satisfaction.
  • Utilized problem-solving skills to address customer queries and complaints.
  • Delivered prompt service to prioritize customer needs.
  • Promptly responded to inquiries and requests from prospective customers.
  • Responded proactively and positively to rapid change.
  • Implemented and developed customer service training processes.
  • Cross-trained and provided backup support for organizational leadership.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Trained new personnel regarding company operations, policies and services.
  • Trained staff on operating procedures and company services.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Managed timely and effective replacement of damaged or missing products.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Forklift Operator

Design, Unlimited
09.1999 - 05.2001
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
  • Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
  • Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
  • Minimized product damage through careful maneuvering and transporting of fragile items.
  • Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
  • Communicated with floor managers to determine merchandise placement.
  • Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
  • Ensured timely delivery of products by accurately picking orders from storage areas.
  • Supported warehouse staff in meeting tight deadlines by prioritizing tasks based on shipment schedules.
  • Conserved warehouse space through efficient stacking and placement of materials according to size, weight, and fragility requirements.
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Prevented stock discrepancies by performing routine inventory checks using both manual methods and automated systems.
  • Reduced instances of stock discrepancies, meticulously tracking goods received against purchase orders.
  • Supported inventory accuracy, assisting in periodic stock counts and audits.
  • Facilitated prompt shipping, executing precise and timely order fulfillment.
  • Maintained clean and safe work environment, contributing to reduction in workplace accidents.
  • Achieved high levels of product security by following best practices in cargo handling.
  • Increased storage efficiency with strategic pallet stacking and goods placement.
  • Enhanced operational efficiency, regularly updating skills through company-provided training sessions.
  • Contributed to warehouse organization by efficiently utilizing storage spaces and aisles.
  • Improved team coordination, leading to faster loading and unloading times by effectively communicating with warehouse staff.

Education

High School Diploma -

Towers High, School
Decatur, GA
05-2005

Skills

  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Organizational Skills
  • Team Collaboration
  • Active Listening
  • Effective Communication
  • Adaptability and Flexibility
  • Decision-Making
  • Product Packaging
  • Proper Meat Storage
  • Food Preparation
  • Safe Food Handling
  • Knife Skills
  • Meat Curing and Preservation
  • De-boning meats
  • Cooking techniques
  • Team building
  • Safety Protocols
  • Task Prioritization
  • Sanitation Practices
  • Weight Calculations
  • Equipment Operation
  • Self Motivation
  • Product Knowledge
  • Trimming skills
  • Food presentation
  • Conflict Resolution
  • Analytical Thinking
  • Interpersonal Skills
  • Goal Setting
  • Meat Cutting
  • Professionalism
  • Adaptability
  • Basic Math
  • Quality Inspections
  • Waste Reduction
  • Display Setup
  • Product pricing
  • Grind meats
  • Maintain equipment
  • Communication Skills
  • Meat preservation
  • Hospitality and accommodation
  • Temperature checks
  • Meat wrapping
  • Meat presentation
  • Prevent spoilage
  • Cutting safety
  • Point of sale system
  • Product Weighing

Timeline

Senior Butcher

Freshmarket, Grocery, Store
08.2022 - Current

Assistant Butcher

Whole Food Market
06.2007 - 07.2021

Butcher/Meat Wrapper

Publix,
08.2003 - 04.2007

CSA Transport

Atlanta, Airport
07.2001 - 09.2002

Forklift Operator

Design, Unlimited
09.1999 - 05.2001

High School Diploma -

Towers High, School

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Jamie Toles