Hi, I’m
Jamie Toro
Chattanooga,TN
Summary
Dedicated administrative professional with extensive experience in administrative and customer service roles. Highly skilled in managing daily office operations, including scheduling, data entry, filing, and providing staff support. Demonstrates expertise in supporting various processes and activities across different environments. Known for being responsible, punctual, and productive, able to perform effectively both independently and as part of a team. Proven track record of delivering outstanding customer service and administrative excellence, including clerical support and public interaction.
Overview
16
years of professional experience
Work History
Copeland, Stair, Valz and Lovell, Llp
Administrative Assistant
04.2024 - Current
Job overview
- Contacted clients to schedule appointments and discuss progress of cases.
- Communicated pertinent information to clients via phone, email, and mail.
- Revised and finalized letters, briefs, and memos.
- Reviewed, edited and proofread business contracts for proper legal grammar, spelling and punctuation.
- Interpreted conversations simultaneously to help both lawyers and client communicate efficiently
- Assisted legal team with translation of documents, inquiries, and client communication
- Prepared, entered and filed vendor invoices.
- Supported accounts receivable efforts by diligently following up on overdue invoices from insurance companies
- Processed expense reports, ensuring timely reimbursement for employees.
By Land and Sea Construction
Assistant Office Manager
09.2022 - 04.2024
Job overview
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
- Maintained inventory of office supplies, proactively restocking materials when needed to minimize downtime due to shortages.
- Served as liaison between management and staff, effectively resolving conflicts and fostering positive relationships.
- Assisted in recruitment efforts, interviewing candidates and onboarding new hires for a seamless transition into the company.
- Expedited project completion by coordinating schedules and ensuring timely delivery of materials.
- Supported the procurement process for materials and equipment through diligent research, vendor comparison, and purchase order creation.
- Strengthened relationships with vendors and subcontractors through professional communication, prompt payments, and fair negotiations on pricing or scope changes.
- Supported the Office Manager with various tasks such as preparing reports, acquiring permits, and submitting payroll.
BT Construction Inc.
Administrative Receptionist
10.2020 - 05.2021
Job overview
- Enhanced project efficiency by providing administrative support to construction management teams.
- Ensured regulatory compliance by verifying permits, licenses, and safety requirements were met throughout each project phase.
- Streamlined communication among team members, resulting in improved collaboration and productivity.
- Coordinated daily mail and expedited overnight services, courier services and inter-office communications for construction site personnel.
- Maintained a safe work environment by coordinating necessary safety meetings, trainings, and inspections for all onsite personnel.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Improved overall office morale through active participation in team-building activities such as coordinating potlucks or planning birthday celebrations for colleagues.
Pest Bear
Receptionist Administrator
10.2012 - 05.2014
Job overview
- Kept reception area clean and neat to give visitors positive first impression.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
- Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
- Assisted in the planning and execution of company events for improved employee morale and client relations.
- Supported executive team with travel arrangements, optimizing schedules and logistics.
United States Air Force, USAF
Services Specialist
07.2008 - 09.2009
Job overview
- Assisted in organizing annual events honoring veterans and active duty members promoting community engagement and fostering a supportive atmosphere.
- Collaborated with inter-departmental teams to develop strategic initiatives aimed at improving overall support for military personnel.
- Streamlined administrative processes by implementing efficient filing systems and organizational procedures.
- Enhanced teamwork among military personnel through the implementation of team-building activities and exercises.
- Delivered exceptional customer service to military personnel by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Education
Hillsborough Community CollegeTampa, FL
Associate of Arts from Fine Arts
01.2018
Skills
- Veteran
- Microsoft Office Proficiency
- Bilingual
- Organizational Skills
- Data Entry
- Office Administration
- Client Relations
- Event Coordination
- Accounting Support
- Quality Assurance
Timeline
Administrative Assistant
Copeland, Stair, Valz and Lovell, Llp
04.2024 - Current
Assistant Office Manager
By Land and Sea Construction
09.2022 - 04.2024
Administrative Receptionist
BT Construction Inc.
10.2020 - 05.2021
Receptionist Administrator
Pest Bear
10.2012 - 05.2014
Services Specialist
United States Air Force, USAF
07.2008 - 09.2009
Hillsborough Community College
Associate of Arts from Fine Arts
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