JAMIE TURNBOW-CONLEY
Saint Johns,FL
Summary
Experienced Research Analyst with a strong track record of conducting thorough research and analysis. Identifies trends and delivers actionable insights, making valuable contributions to multiple projects. Demonstrates exceptional analytical skills and meticulous attention to detail through effective data interpretation and report generation. Collaborates with cross-functional teams to ensure compliance and mitigate risk, fostering a collaborative and results-driven work environment.
Overview
19
19
years of professional experience
Work History
Litigation Research Analyst
JPMorgan Chase
01.2013 - Current
- Streamlined internal workflows by automating data collection, analysis, and reporting tasks.
- Prepared detailed reports summarizing research findings and recommendations for further action.
- Optimized research methodologies through continuous improvement initiatives, enhancing overall process efficiency.
- Mentored new hires during their onboarding period leading them towards successful integration into the team.
- Conducted root cause analysis to identify gaps, reducing future company risks
- Developed and implemented SharePoint sites and forms to optimize data collection
- Conducted quality reviews on various department tasks including settlement agreements
- Conducted in-depth qualitative and quantitative research to identify trends and generate insights.
- Participated in audits, ensuring compliance with industry regulations and standards.
Quality Review Analyst
JPMorgan Chase
05.2011 - 01.2013
- Performed monthly internal audits to ensure loans ready for liquidation were reviewed and approved in accordance with department policy as well as investor guidelines and government regulations
- Responsible for all second level reviews and conducted in-depth reviews on all audit finding disputes
- Developed customized reports for management, addressing specific business needs and questions.
- Participated in audits, ensuring compliance with industry regulations and standards.
Litigation Support Analyst
JPMorgan Chase
08.2008 - 03.2011
- Managed various levels of litigation files, worked directly with investors, and outside counsel to settle cases
- Appeared as a bank witness for trials, various hearings, and depositions
- Conducted research on escalated high-risk cases and met with investors and upper management to reduce risk and exposure
- Created, implemented, and analyzed monthly reporting for upper management
Paralegal
Haehnel & Phelan Criminal Law Firm
01.2006 - 01.2007
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Reviewed and interpreted police dispatch videos and police reports
Managed all accounting ledgers, including numerous client trust accounts and generated weekly payroll, monthly loss and gain reports
Education
Masters - Criminology
Florida State University
Tallahassee, FL01.2021
Bachelor of Arts - Criminal Justice
University of North Florida
Jacksonville, FL01.2017
Associate of Science - Paralegal
Keiser University
Melbourne, FL01.2006
Skills
- Regulatory Compliance
- Process Improvement
- Training and Development
- Risk Mitigation Strategies
- SharePoint Development
- Process improvement
- Critical thinking
- Effective communication
- Strong analytical skills
2014 Champion of Chase
One of the first in the organization to be awarded a Champion of Chase recognition. The Champion of Chase Award recognizes the pinnacle of achievement for elite performing individuals and teams in Consumer & Community Banking. The recognition recognizes employees that go above and beyond each day to do the right thing, provide great customer service and deliver a great experience for each other.
Timeline
Litigation Research Analyst
JPMorgan Chase
01.2013 - Current
Quality Review Analyst
JPMorgan Chase
05.2011 - 01.2013
Litigation Support Analyst
JPMorgan Chase
08.2008 - 03.2011
Paralegal
Haehnel & Phelan Criminal Law Firm
01.2006 - 01.2007
Masters - Criminology
Florida State University
Bachelor of Arts - Criminal Justice
University of North Florida
Associate of Science - Paralegal
Keiser University
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