Jamie Ulmer
Washington,DC
Summary
Efficient Team Member known for high productivity and ability to complete tasks swiftly. Possess specialized skills in communication, time management, and problem-solving which are critical in this role. Excel in teamwork, adaptability, and leadership, ensuring successful collaboration and project completion.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Custodian Worker
Community Bridges, Inc.
Washington
10.2022 - Current
- Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
- Responding quickly to emergency situations such as flooding or spills in order to minimize damage to property or injury to personnel.
- Maintaining an organized storage area for custodial supplies and equipment; ordering additional items when needed.
- Inspecting buildings for safety hazards or damages that need to be addressed; reporting any issues to management immediately.
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
- Disinfecting high-touch areas including doorknobs, handrails on stairs, escalators, and elevator buttons.
Cashier
2nd Ave LLC
Bladensburg
07.2021 - 11.2021
- Assisted customers over the phone regarding store operations, product information and order placement.
- Followed company security procedures for handling large sums of money.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Crew Member
Jersey Mike's Subs
Capitol Heights
02.2021 - 05.2021
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Interacted pleasantly with guests to deliver quality customer service.
- Organized and restocked supplies to support operations and team productivity.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
Event Staff Member
Shiftgig
Washington
02.2018 - 11.2019
- Provided customer service assistance before, during, and after events.
- Collaborated with colleagues on developing innovative ideas for enhancing guest experience at future events.
- Greeted incoming guests, accepted payments, reviewed tickets, and directed to facility locations.
- Provided accurate information about products and services to customers.
Event Staff
LGC Security
Washington
02.2019 - 10.2019
- Ensured that all necessary equipment was available for the duration of the event.
- Checked identification cards at entrances for security purposes.
- Coordinated with vendors to ensure efficient operations during the event.
- Responded quickly and efficiently to any requests from guests or speakers.
- Monitored crowd control throughout the venue and enforced safety protocols when needed.
- Greeted guests upon arrival and provided them with event information.
- Collaborated with other staff members to coordinate activities throughout the day.
- Maintained a clean environment by removing trash and debris from around the event area.
Food Service Worker
Costal Hospitality
Washington
10.2018 - 02.2019
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Collaborated with team to deliver timely service of items.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Assisted with inventory management and restocking supplies as needed.
- Ensured that all foods were prepared according to health department regulations.
- Greeted customers upon arrival in the dining area.
Cleaner
Shiftgig/Costal Hospitality
Washington
01.2013 - 01.2019
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
- Emptied wastebaskets and replaced liners.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
- Scrubbed walls to remove scuff marks or stains.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Washed windows both inside and outside of the facility.
- Responded promptly to all customer complaints regarding cleanliness issues.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
Sales Associate
SGN Nutrition
Washington
01.2016 - 05.2016
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Organized stockroom shelves according to size, color or style.
- Attended weekly team meetings to review performance goals and objectives.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained cleanliness of store environment including floors, windows, displays.
- Assisted customers with product selection, sizing and styling.
- Greeted customers and provided exceptional customer service.
Office Assistant
Strive DC
01.2011 - 01.2014
- As a part of a Department of Labor funded restorative justice project, trained youth on career development topics, Completed office administrative tasks, including coordinating donated items, customer service, assisted with timesheets
- Assisted in the development and implementation of office policies and procedures.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Maintained an organized filing system of paper documents and electronic files.
Education
High school or equivalent -
Options Public Charter School
Washington, DC01.2014
Skills
- Works well with others
- Customer Service
- Public Speaking
- Filing
- Sales
- Janitorial
- Customer Support
- Call Center
- Food Service
- Training & Development
- Cleaning
- Driving
- Front desk
- Warehouse experience
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Communication skills
- Delivery driver experience
- Box truck
- Security
- Dishwashing
- Conflict management
- Surveillance
- Loss prevention
- Heavy Lifting
Certification
- Customer Service
- Driver's License
- CPR Certification
- Hazmat Endorsement
Additional Information
Volunteering and community service: distributed lunches, cleaning classrooms, school event set up
Personal Information
Relocation: Anywhere
Timeline
Custodian Worker
Community Bridges, Inc.
10.2022 - Current
Cashier
2nd Ave LLC
07.2021 - 11.2021
Crew Member
Jersey Mike's Subs
02.2021 - 05.2021
Event Staff
LGC Security
02.2019 - 10.2019
Food Service Worker
Costal Hospitality
10.2018 - 02.2019
Event Staff Member
Shiftgig
02.2018 - 11.2019
Sales Associate
SGN Nutrition
01.2016 - 05.2016
Cleaner
Shiftgig/Costal Hospitality
01.2013 - 01.2019
Office Assistant
Strive DC
01.2011 - 01.2014
High school or equivalent -
Options Public Charter School
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