Jamie Ulrich
Tinley Park,IL
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Personal Shopper
Instacart
12.2019 - Current
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
Material Handler
Michaels Distribution Center
08.2023 - 07.2024
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Used hand-held scanners and physical logs to accurately track item movements.
- Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
- Supported production line with timely material supply, keeping operations running without interruptions.
Manager
Blue Valley Marketing
03.2019 - 08.2021
- Assessed financial statements and daily sales reports to evaluate employees performance, develop targeted improvements and implement changes resulting in YOY sales increase of 64% in 2019.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Payroll
Supervisor
Blue Valley Marketing
03.2015 - 03.2019
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Enhanced training programs to strengthen employee knowledge and promote new managers from within.
- Mentored and trained over 300 newly hired employees on EIS equipment and developed training manual for all TSR's to use for reference purposes.
- Provided coaching and counseling to hundreds of employees to encourage professional growth as well as meet short- and long-term goals.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Education
Phlebotomy Certification - Phlebotomy
Phlebotomy Training Specialists
Palos Heights10-2024
Skills
- Operations management
- Sales and marketing
- Detail-Oriented
- Customer Service
- Appointment Scheduling
- Attention to Detail
- Adaptability and Flexibility
Certification
- Basic Life Support Certification (BLS)
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
Timeline
Material Handler
Michaels Distribution Center
08.2023 - 07.2024
Personal Shopper
Instacart
12.2019 - Current
Manager
Blue Valley Marketing
03.2019 - 08.2021
Supervisor
Blue Valley Marketing
03.2015 - 03.2019
Phlebotomy Certification - Phlebotomy
Phlebotomy Training Specialists