JAMIE VANDIVER
Lenoir City,TN
Summary
Experienced District Manager with over 25 years in operational leadership, including more than five years in district management. Expertise in driving operational efficiency, optimizing performance, and leading cross-functional teams to achieve business objectives.
Skilled in strategic planning, team development and process improvement to enhance productivity and profitability across multiple locations.
Known for a strong commitment to quality, customer satisfaction, and fostering collaborative work environments that delivery consistent results.
Overview
24
24
years of professional experience
Work History
District Manager
Regal Cinemas
2019.04 - Current
- Oversee 16 locations, directly managing 16 exempt operational leaders and providing leadership for a team of 500 non-exempt employees.
- Successfully reduced employee turnover by 65% over a two year period by implementing strategic retention initiatives and fostering a positive work environment. This resulted in increased stability and improved overall team performance.
- Cleanliness and overall building atmosphere were significantly improved through the introduction of processes and operational enhancements, creating a more organized and welcoming environment for both the employees and guests.
- Consistent revenue growth has been achieved by empowering and coaching leadership teams to effectively boost attendance and increase spend per customer. Through focused training and strategic initiatives, engagement was strengthened, and customer value was maximized.
General Manager
Regal Cinemas
2000.11 - 2019.03
- Over a 20-year career, managed five diverse locations, each presenting unique challenges and obstacles. Adapted strategies to meet the specific needs of each location, ensuring successful outcomes and operational excellence.
- Responsibilities included overseeing scheduling, inventory management, P&L analysis, and customer service while also driving employee development and fostering a positive work culture.
- Successfully opened a new location that set new attendance records, demonstrating strong operational execution and effective team leadership during a high-growth period.
Education
High School Diploma -
River Ridge
Lacey06.1999
Skills
- Leadership skills
- Strategic Planning
- Customer Service
- Training and coaching
- Attention to Detail
- Goal Setting and Performance Metrics
- Operations Management
- Multi-unit management
- Recruiting and Hiring
- Interpersonal Communication
- Operations Improvements
- Conflict Management
Professional Highlights
- Turnaround Success: Transformed underperforming locations by implementing operational improvements and enhancing team performance, leading to significant gains in customer satisfaction and profitability.
Professional Title
- District Operational Leader
Timeline
District Manager
Regal Cinemas
2019.04 - Current
General Manager
Regal Cinemas
2000.11 - 2019.03
High School Diploma -
River Ridge
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