Jamie Vaughan
Plano,TX
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Certified Pharmacy Technician
Walgreens Boots Alliance
Plano, TX
09.2019 - Current
- Resolved non-routine issues such as third-party billing, computer system, and customer service issues
- Cross-trained existing employees to maximize team agility and performance
- Led a team of four to six technicians with training and upskilling, resulting in improved efficiency and high customer service ratings
Clinical Trial Intern
Medpace
Irving, TX
10.2023 - 04.2024
- Provide routine administrative support in specified departments as necessary
- Maintain databases to facilitate tracking/documentation of departmental activities
- Conduct quality control reviews of departmental documents as necessary
Education
Master of Science - Biotechnology
The University of Texas At Dallas
Richardson, TX05.2024
Bachelor of Science - Biology
The University of Texas At Dallas
Richardson, TX05.2023
Skills
- Microsoft Office applications
- Clinical Trials Management
- Documentation Management
- Languages: Spanish (intermediate), Japanese (basic)
Certification
- Certified Pharmacy Technician, Texas State Board of Pharmacy
- Pharmacy-Based Immunization Administration by Pharmacy Technicians program certificate, American Pharmacists Association
Timeline
Clinical Trial Intern
Medpace
10.2023 - 04.2024
Senior Certified Pharmacy Technician
Walgreens Boots Alliance
09.2019 - Current
Master of Science - Biotechnology
The University of Texas At Dallas
Bachelor of Science - Biology
The University of Texas At Dallas