Jamie Walker
Regional Director of Sales
Lecanto,FL
Summary
Dynamic leader with a proven track record at Discovery Senior Living, adept in client relationships and sales planning. Excelled in driving revenue growth and team development through innovative strategies and effective coaching. Skilled in KPI tracking and public speaking, I consistently exceeded sales targets, fostering a culture of achievement and collaboration.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Regional Director of Sales
Discovery Senior Living
08.2022 - Current
- Motivated employees through effective communication, recognition programs, and tailored incentive structures that aligned with corporate objectives.
- Visited sites periodically to view service levels and adherence to company expectations.
- Reported weekly KPIs to Capital Partners and Executive Leadership.
- Lead weekly sales meetings to analyze job performance and optimize strategies to achieve goals.
- Delivered monthly and quarterly comprehensive trainings to build highly skilled teams capable of delivering on company goals and objectives.
- Optimized weekly inventory management processes, specifically with unit turns, to ensure sales always had rent ready apartments.
- Recruited, hired and trained sales team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reduced operational objections to support optimal sales results.
- Served as a mentor to emerging leaders, sharing knowledge and expertise while fostering an environment of continuous learning and growth.
Area Sales Manager
Discovery Senior Living
08.2021 - 08.2022
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
- Reported sales activity, generated sales quotations, and proposals to achieve sales objectives and quota.
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Developed comprehensive territory plans that ensured efficient allocation of resources and maximized productivity for the entire area.
- Worked diligently to resolve unique and recurring obstacles, promoting loyalty, and enhancing sales operations.
- Analyzed market trends and competitor activity to identify new business opportunities and areas for growth.
- Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Achieved consistent monthly revenue growth by continuously monitoring performance metrics and adjusting strategies accordingly.
- Accompanied sales reps in communities to teach, observe and work one-on-one.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Analyzed sales data to identify opportunities for growth and improvement.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Executed proven strategies to hit sales quota and help company achieve goals.
- Hired, mentored and motivated sales professionals to service customer accounts and target metrics.
- Collaborated with marketing department to develop targeted promotional campaigns that drove sales growth.
- Fostered a positive work environment within the sales team by encouraging open communication, teamwork, and mutual support among team members.
- Increased sales revenue by developing and implementing strategic sales plans for the assigned territory.
Project Manager Sales and Marketing
Discovery Senior Living
01.2021 - 08.2021
- Sales and marketing liaison for newly acquired communities creating a new branded division under the corporate umbrella.
- Evaluate and assess sales and marketing processes from collateral to sales team and transition to company standards.
- Designing and managing sales and marketing projects, holding stakeholders accountable to meet deadlines and planned milestones.
- Projects performed were value pricing analysis, changes to product offerings, competitive market analysis and quarterly sales event plans.
- Assist with Sales operations including onboarding, training, shadowing tours and assisting with tours to move Prospects through the sales cycle.
- Quality assurance with mystery shop and post tour surveys programs, formal reviews of collateral and advertising, evaluation of community websites for ensure excellent user experience.
- Successfully supported sales efforts in multiple communities simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Provided detailed project status updates to stakeholders and executive management.
- Managed projects from procurement to commission.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Negotiated contracts with third party vendors securing competitive prices for referral partnerships.
- Mentored team members in best practices to enhance their skills and contribute to better overall performance.
- Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
- Maintained open communication by presenting regular updates on project status to capital partners and executive leadership.
- Developed and implemented project plans and budgets to ensure successful execution.
Director of Sales
Discovery Senior Living
08.2019 - 01.2021
- Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Achieved regional sales targets through effective territory management and relationship building with key clients.
- Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
- Launched new products successfully into the market, coordinating marketing initiatives and comprehensive sales campaigns.
- Established strong partnerships with industry influencers to expand brand recognition and drive business growth.
- Managed team of sales representatives, providing guidance, coaching and support.
- Developed high-performing sales teams through targeted recruitment, training, mentoring, and coaching activities.
- Analyzed market trends to identify opportunities for product expansion, leading to increased revenue streams.
- Streamlined sales processes by identifying inefficiencies, implementing new tools, and providing training to the team.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Established pricing strategies to maintain competitive pricing and maximize profits.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Managed complex negotiations with key accounts resulting in long-term contracts that bolstered annual revenue figures significantly.
- Expanded customer base by targeting untapped markets through innovative lead generation tactics and follow-up mechanisms.
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
- Maximized profitability with effective pricing structures, aligning offerings with market demand while maintaining competitive positioning.
- Leveraged data-driven insights to adjust sales strategies in real-time, adapting to shifting market demands and competitive landscapes.
- Connected with prospects through trade shows, cold calling and local-area networking.
- Worked closely with product teams to understand customer needs and requirements.
- Monitored and coordinated workflows to optimize resources.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Championed change initiatives within the organization aimed at driving efficiency improvements in the overall sales operation infrastructure.
- Spearheaded the adoption of cutting-edge sales tools and technologies designed to enhance team productivity and streamline workflow processes.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Implemented robust sales tracking systems to monitor progress against targets and provide actionable insights for improvement efforts.
- Managed and motivated sales team to increase revenue [Number]% in [Timeframe].
- Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings.
- Delivered accurate sales forecasts based on thorough analysis of historical data and current trends in order to facilitate informed decision-making at the executive level.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Reduced client attrition rates by designing customized retention strategies focused on delivering exceptional service experiences.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Built relationships with customers and community to establish long-term business growth.
- Managed accounts to retain existing relationships and grow share of business.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Prepared sales presentations for clients showing success and credibility of products.
- Implemented systems and procedures to increase sales.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Organized promotional events and interacted with community to increase sales volume.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Communicated product quality and market comparisons by creating sales presentations.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Drove sales by developing multi-million dollar contract sales.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Facilitated business by implementing practical networking techniques.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
Sales Counselor
Grand Living
05.2018 - 08.2019
- Demonstrated persistence and resilience in overcoming challenges, resulting in successful negotiation and closing of complex deals.
- Optimized company resources by effectively managing time-sensitive tasks while balancing other responsibilities.
- Mentored junior sales staff, providing guidance on effective selling techniques and best practices for achieving targets.
- Boosted team morale through recognition programs that rewarded top performers for their achievements in driving revenue growth.
- Developed customized sales presentations showcasing the unique benefits of our products and services, which led to higher closing rates.
- Established strong client relationships, leading to a high rate of repeat customers and referrals.
- Evaluated the success of various sales tactics through detailed analysis of key performance metrics, making data-driven adjustments as needed.
- Streamlined the sales process by implementing CRM software, resulting in improved lead tracking and follow-up efficiency.
- Collaborated with marketing team to create targeted promotional materials for prospective clients.
- Conducted comprehensive market research to identify trends and assess competitors'' offerings, ensuring competitive advantage.
- Inspired trust and credibility with clients by maintaining a high level of professionalism in all interactions.
- Negotiated favorable contracts with key accounts, securing long-term partnerships and maximizing profitability.
- Exceeded annual quotas consistently by applying proactive prospecting methods such as cold calling, networking events, and trade shows participation.
- Forged strategic alliances with industry partners, expanding our reach into new markets and increasing exposure for our brand.
- Achieved consistent sales growth by identifying new business opportunities and initiating contact with potential clients.
- Took initiative to stay updated on industry news, attending relevant conferences and workshops, ensuring the sales approach remained relevant and competitive.
- Increased sales revenue by developing and implementing strategic sales plans tailored to individual clients'' needs.
- Managed a diverse portfolio of clients across multiple industries, demonstrating adaptability and versatility in meeting their unique needs.
- Collaborated with cross-functional teams to identify and address customer needs.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Informed customers of promotions to increase sales productivity and volume.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Contributed to team objectives in fast-paced environment.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Achieved or exceeded company-defined sales quotas.
- Maintained current knowledge of evolving changes in marketplace.
- Met existing customers to review current services and expand sales opportunities.
Branch Manager
Signature HealthCARE
01.2015 - 05.2018
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Improved patient satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Complied with regulatory guidelines and requirements.
- Assessed employee performance and developed improvement plans.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Engaged employees in business processes with positive motivational techniques.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Optimized branch inventory management practices for improved product availability and reduced stock obsolescence costs.
- Completed filings and upheld strict compliance with regulatory agencies and supervisors.
- Utilized data-driven insights to make informed decisions regarding staffing levels during peak seasons thereby maintaining smooth functioning of branch operations.
- Implemented service improvements to enhance sales cycle.
- Championed process improvement initiatives that resulted in increased efficiency, improved service quality, or cost savings for the organization as a whole.
- Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
District Sales Manager
Central Florida Home Health, LLC
11.2013 - 01.2015
- Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
- Increased sales revenue by developing and implementing effective sales strategies for the district.
- Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
- Enhanced team morale by fostering a positive work environment, recognizing achievements, and promoting professional development opportunities.
- Analyzed data trends to monitor performance metrics and develop actionable insights for continuous improvement efforts.
- Streamlined operations by collaborating with cross-functional teams to address challenges and improve processes.
- Developed strong partnerships with key clients, ensuring long-term business relationships and repeat sales.
- Developed sales strategy based on research of trends and market conditions.
- Negotiated contracts with Medical Directors for mutual benefit while maintaining strict adherence to company policies and ethical standards.
- Expanded market share with targeted account management and new business development initiatives.
- Modeled strong negotiation skills to help team members close tough deals with lucrative accounts.
- Devised strategies for retaining accounts, delivering polished sales presentations and promoting brands and services.
- Optimized resources allocation to maximize sales results within the assigned budget constraints.
- Developed strong relationships with key referral sources.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Resolved problems with high-profile customers to maintain relationships and increase return referral base.
- Managed accounts to retain existing relationships and grow share of business.
Education
Bachelor of Arts - General Studies
Florida Atlantic University
Boca Raton, FL05.2019
Skills
- Relationship Building
- Talent Acquisition
- Brand Awareness
- Business Development
- Sales Planning and Forecasting
- Partnership Development
- Team Leadership
- Process Improvements
- Sales Coaching
- Performance Evaluation and Monitoring
- Revenue Growth
- Teamwork and Collaboration
Certification
- Certified Assisted Living CORE Training, AHCA - March 2021
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Regional Director of Sales
Discovery Senior Living
08.2022 - Current
Area Sales Manager
Discovery Senior Living
08.2021 - 08.2022
Project Manager Sales and Marketing
Discovery Senior Living
01.2021 - 08.2021
Director of Sales
Discovery Senior Living
08.2019 - 01.2021
Sales Counselor
Grand Living
05.2018 - 08.2019
Branch Manager
Signature HealthCARE
01.2015 - 05.2018
District Sales Manager
Central Florida Home Health, LLC
11.2013 - 01.2015
Bachelor of Arts - General Studies
Florida Atlantic University
- Certified Assisted Living CORE Training, AHCA - March 2021
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