Jamie Wallace
Care Provider
Okanogan,WA
Summary
Looking to become a certified peer support counselor.
4 Years of experience working at the Shove House with recovering addicts and mentally ill patients.
Recovering addict myself with 7 years clean and sober.
Able to build rapport easily.
Overview
1
1
Certification
2
2
years of post-secondary education
8
8
years of professional experience
Work History
Care Provider
Okanogan Behavioral Healthcare And Medical Clinic
Omak, Washington
11.2017 - Current
- Recognized and reported abnormalities and/or changes in patients' health status to counselors.
- Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical logs, shift reports and counselor emails.
- Remained alert to problems or health issues of clients and competently responded.
- Monitored and maintained cleanliness, sanitation, and organization of all areas.
- In charge of chores and double scrub weekends; making sure clients are responsible for completing their chores on time.
Computer Repair Technician
Compucells
Phoenix, Arizona
01.2013 - 12.2017
- 4 Years of working on computers professionally.
- Diagnosing, troubleshooting, repairing and upgrading computers and laptops.
- Built websites for new companies to gain clientele.
- Updated and installed new software on desktop and laptop computers to maintain latest technology.
- Configured and installed hardware, devices and software to set up work stations for employees.
- Tested and installed motherboards, processors and graphics cards on desktops and laptops.
- Answered calls and emails at company's help desk, assisting employees and customers with troubleshooting computer issues.
Education
Computer Networking
10.2014 - 07.2016
GED -
06.1996 - 06.1996
Skills
Able to handle high pressure situations and remain calm
Accomplishments
- Rewrote the Shove House dorm application to coincide with HMIS data input.
- Organized "Question of the Week" to get the thoughts and ideas of our clients to help understand the ways to support them better.
- Made a new chore chart with different rules and set up double scrub duties that benefits the staff as well as the clients regarding them being responsible for their chores.
- Helping with the organization of the "Incentive Program" for the benefits of our clients.
- Used Microsoft Office to create disinfection checklists and numerous forms that are used daily by staff.
Certification
HMIS
Timeline
HMIS
02-2021
Care Provider - Okanogan Behavioral Healthcare And Medical Clinic
11.2017 - Current
Devry University - , Computer Networking
10.2014 - 07.2016
Computer Repair Technician - Compucells
01.2013 - 12.2017
Glendale Community College - GED,
06.1996 - 06.1996
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