Jamie Warriner
Brooklyn,NY
Summary
Proven ability to establish and maintain excellent communication and relationships with clients. Motivated professional with strengths in supervising employees and promoting optimal customer service. Adept in employee relations, inventory organization, and visual merchandising.
Overview
16
16
years of professional experience
Work History
Food and Beverage Manager
Cafe Chelsea in The Hotel Chelsea
New York, New York
08.2023 - 11.2024
- Supervised and managed the daily operations of the restaurant and staff, including inventory control, cost management, and customer service.
- Organized special events such as receptions, weddings, and other social functions to ensure the successful execution of services.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Location Manager
Persons of Interest Barbershop
Brooklyn
09.2021 - 07.2023
- Created reports and documents as requested by the General Manager
- Oversaw on-boarding of new hires
- Responsible for product inventory and product ordering
- Completed weekly supply inventory needs
- Maintained weekly banking/accounting responsibilities for shop
- Scheduled front desk staff
Server
Balthazar
New York City
02.2009 - 03.2020
- Worked with Micros system
- Provide world-class customer service for international and domestic customers
Floor Manager
Papa Haydn
Portland, Oregon
05.2014 - 05.2015
- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions
- Regularly updated computer systems with new pricing and daily food specials
- Worked closely with two separate chefs and kitchens to determine daily menu changes
- Interviewed and counseled qualified waitstaff and kitchen staff
Education
Certificate -
Arrojo Cosmetology School
New York City06.2021
Bachelor's Degree - English and Literature
Pace University
New York City05.2005
Skills
- Beverage making
- Nutrition awareness
- Service delivery management
- Sanitation standards
- Allergy management
- Wine pairing
- Labor management
- Table management
- Kitchen staff coordination
- Teamwork
- Performance monitoring
- Event coordination
- Self motivation
- Service quality improvement
- Team leadership
- Interpersonal skills
- Cash handling
- Staff supervision
Timeline
Food and Beverage Manager
Cafe Chelsea in The Hotel Chelsea
08.2023 - 11.2024
Location Manager
Persons of Interest Barbershop
09.2021 - 07.2023
Floor Manager
Papa Haydn
05.2014 - 05.2015
Server
Balthazar
02.2009 - 03.2020
Certificate -
Arrojo Cosmetology School
Bachelor's Degree - English and Literature
Pace University
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