Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamie Washington

Cincinnati

Summary

I am very goal oriented. I always finish any tasks that I am assigned. I am good at customer service, at my current job I am on register a lot. I am a big problem solver, I like to prevent any issues with customers or coworkers.


Overview

1
1
year of professional experience

Work History

Sales Associate

DSW Shoe Warehouse
04.2025 - Current
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
  • Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Sales Associate

Rally House
03.2025 - 08.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Collaborated with team members to achieve monthly sales targets.

Sales Associate

Hollister
01.2025 - 04.2025
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

High School Senior -

Colerain High School
Cincinnati, OH

CCP -

University of Cincinnati
Cincinnati, OH

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Multi-tasking strength
  • Exceptional customer service
  • Cash handling
  • Money handling
  • Flexible schedule
  • Problem-solving skills
  • Cash register operation

Timeline

Sales Associate

DSW Shoe Warehouse
04.2025 - Current

Sales Associate

Rally House
03.2025 - 08.2025

Sales Associate

Hollister
01.2025 - 04.2025

High School Senior -

Colerain High School

CCP -

University of Cincinnati

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