Jamie Waterman
Middleport
Summary
Sales leader with strong focus on team collaboration and achieving results. Skilled in developing and implementing sales strategies, coaching team members, and driving revenue growth. Reliable and adaptable, with excellent communication and problem-solving abilities essential for navigating changing market conditions. Passionate about fostering high-performance culture and delivering exceptional customer experiences.
Overview
20
20
years of professional experience
1
1
Certification
Work History
HOMEOWNERS SALES SUPERVISOR
GEICO
08.2011 - 11.2025
- Managed a team of 8-12 agents, driving home insurance sales.
- Led sales team to consistently exceed targets and increase overall revenue.
- Implemented training programs that enhanced team skills and customer engagement.
- Analyzed sales data to identify opportunities and optimize sales strategies.
- Fostered a positive work environment that improved employee retention and motivation.
- Led a high-performing sales team to consistently exceed quarterly targets in the homeowners insurance sector.
- Developed and implemented strategic sales plans that increased homeowner policy acquisitions.
- Trained and mentored sales representatives to enhance product knowledge and improve customer engagement.
- Distinguished member of GEICO'S Chairman's Club for multiple years. Finished as the number 1 supervisor helping entire team make GOLD tier in 2021.
- Helped open the Buffalo office and train the staff on underwriting of home insurance.
HOMEOWNERS SALES SUPERVISOR PROGRAM
GEICO
07.2010 - 08.2011
- Program dedicated to building supervisor traits
- Trained and mentored sales representatives to enhance product knowledge and customer engagement, resulting in improved client retention rates.
- One of the first agents in the Buffalo office to be hired for the Supervisor Preparation Program in Homeowners Sales.
SALES ASSOCIATE
GEICO
12.2005 - 07.2010
- Proficiently sold home insurance products.
- Exceeded monthly sales targets by leveraging in-depth product knowledge and customer service skills in the home insurance sector.
- Developed strong client relationships by providing tailored insurance solutions and clear explanations of policy benefits and coverage options.
- Distinguished member of GEICO'S Gold Chairman's Club for the years I was a phone agent, finishing in the top 25 agents in the company.
Education
Associates Degree - Liberal Arts
MONROE COMMUNITY COLLEGE
ROCHESTER, NYSkills
- Effective team leadership
- Sales planning
- Data-driven performance assessment
- Customer service excellence
- Employee engagement
- Negotiation
- Customer Service Skills
- Exceeding sales goals
- Business Management
- Proficient in sales techniques
- Sales strategy development
- Underwriting principles
Accomplishments
Finished in top quartile continuously
Number 1 supervisor in company in 2021
Certification
- Personal Lines- licensed in 43 states
- Property and Casualty
LANGUAGES
ENGLISH
Timeline
HOMEOWNERS SALES SUPERVISOR
GEICO
08.2011 - 11.2025
HOMEOWNERS SALES SUPERVISOR PROGRAM
GEICO
07.2010 - 08.2011
SALES ASSOCIATE
GEICO
12.2005 - 07.2010
Associates Degree - Liberal Arts
MONROE COMMUNITY COLLEGE