Results-oriented sales associate with over 5 years experience completing sales, helping customers and prospecting for new clients. Excellent at building rapport, great communication, and highly motivated.
Overview
11
11
years of professional experience
Work History
Sales Agent
Aflac
01.2023 - Current
Increased sales revenue by consistently meeting and exceeding sales targets.
Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
Developed strong relationships with clients through excellent customer service and regular followups.
Managed customer accounts to secure customer satisfaction and repeat business.
Sales Agent
Aflac
01.2019 - 12.2022
Increased sales revenue by consistently meeting and exceeding sales targets.
Developed strong relationships with clients through excellent customer service and regular followups.
Exceeded quota by 50% by obtaining 60 new accounts and growing pipeline by $200K over 3 years
Conducted weekly meetings with business owners and performed needs assessments and sales presentations to assist in the close of opportunities valued at $15,000+
Prospected and identified over 50 ideal companies by utilizing sales technologies such as Sales Genie, Microsoft Dynamics, and LinkedIn.
Operations Manager
British Swim School
04.2018 - 12.2018
Oversaw all recruiting, hiring, training, and supervising efforts of instructors and pool team members.
Managed a team of 15 instructors and team managers and oversaw 10 classes per day.
Improved operational efficiency by streamlining processes and implementing cost-saving measures.
Identify areas of opportunities for company growth and developed action plans to address challenges and improve results in customer retention, revenue and expense containment through aquatics employees.
Attended outreach marketing and networking events.
Operations Manager
British Swim School
01.2016 - 02.2018
Oversaw all recruiting, hiring, training, and supervising efforts of instructors and pool team members.
Managed a team of 20 instructors and team managers and oversaw 10 classes per day.
Improved operational efficiency by streamlining processes and implementing cost-saving measures.
Identify areas of opportunities for company growth and developed action plans to address challenges and improve results in customer retention, revenue and expense containment through aquatics employees.
Attended outreach marketing and networking events.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
English Teacher
Britannia School
11.2012 - 10.2015
Taught English to 200 students of diverse cultural backgrounds in an international classroom.
Developed lesson plans that focused on building students' skills in speaking, listening reading, and writing in English.
Determined student progress and provided necessary feedback to help improve students speaking skills.
Improved classroom management by implementing consistent routines and clear expectations for behavior.