Jamie West
Pleasant View,TN
Summary
Looking for a company that is as dedicated as I am to assists clients with their needs regardless of what that is to the client. I am looking to find a company that becomes a second family to me because a good company is only as good as the team that is in place. I am a very detail-oriented, trustworthy, motivated, highly organized and technically skilled with 15+ years of experience in the legal and medical field combined. Also have outstanding computer skills in MS Word, Excel, PowerPoint and many other applications/systems.
Overview
23
23
years of professional experience
Work History
Office Manager
Jesse Walker Engineering
07.2022 - 01.2024
- Managed, updated and maintained accurate financial operations, reports and records for the business by reconciling accounts payable/receivable transactions regularly to ensure accurate and balanced budgets and timely invoice processing.
- Maximized cash flow through optimal billing and collection processes.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Implemented, maintained, updated, organized and streamlined office operations, office events, meetings and travel arrangements ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, screened calls, reviewed resumes, attended interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Fostered a positive work environment, as well as served as a liason between upper management and staff members, facilitaing open channels and smooth communication while addressing concerns and conflicts promptly to maintain and promote a harmonious work relationships, as well as communication.
- Evaluated employee records and productivity and delivered performance reviews, evaluation reports recomending advancements.
- Managed senior-level personnel working in marketing and sales capacities.
- Maintained professional and positive demeanor when addressing customer service relations by implementing successful corrective actions and analytical nature to resolve customer concerns and promote loyalty with timely attention.
- Developed, managed and maintained successful and strong relationships with vendors, suppliers and contractors.
- Proactively conducted and oversaw office inventory and activities by ordering, stocking and shipment receiving, necessary to prevent stock shortages.
- Handled sensitive information with discretion, maintaining confidentiality of company and employee's documents and personnel records.
- Coached and trained new hires on company processes and procedures while managing employees to achieve maximum production by implemented mentoring program to promote positive feedback and engagement.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Opened, closed and monitored location to uphold successful operations strategies and maximize business success.
Legal Assistant
Unnamed Law Firm
01.2021 - 01.2022
- Liaison and first point of contact for clients, potential clients, cold calls, opposing counsel, courts, etc.; Scheduled Court appearances; Coordinated and maintained attorney's calendar; Paid invoices, as needed; Ordered office supplies; Communicated with clients regularly and updated clients in regards to their matters/files; Assisted with client meetings; Provided legal and administrative support; Transcription (High Volume); Assisted with incoming calls; Prepared wide range of legal documents (pleadings); Filed documents in various counties (Register of Deeds, General Sessions Court and Circuit Court); Entered attorneys time monthly for billing purposes; Reviewed, revised and sent out monthly and manual invoices to clients; Entered attorney's time and client expenses into Timeslips and then Cleo for billing purposes; Managed client files in Timeslips and Cleo for billing purposes; Reviewed and updated files for clients; and Opened, reviewed, updated and closed client files, as needed.
Legal Assistant
Batson Nolan PLC
05.2021 - 12.2021
- Liaison and first point of contact for clients, potential clients, opposing counsel, courts, etc; Communicated with clients regularly and updated clients in regards to their matters/files; Assisted with client meetings; Provided legal and administrative support; Assisted with incoming calls; Prepared legal documents (Pleadings, Estate Planning, Probate, Evictions, Detainer Summons, Quitclaim Deeds, Deeds of Trust, Demand Letters, etc.); Drafted and revised legal documents and letters; Transcription; Filed documents with Register of Deeds, General Sessions Court and Circuit Court; Assisted with post-closing real estate matters; Prepared monthly pre-bills, revised and sent out monthly and manual invoices to clients; Entered time, and expenses into Coyote for billing purposes; Managed client files in Coyote for billing purposes; Reviewed and updated files for clients; and Opened, reviewed, updated and closed client files.
Administrative Assistant and Personal Assistant
John Stanton, MD
01.2019 - 06.2020
- Provided general administrative and personal assistance to Dr
- Stanton; Coordinated personal commitments; Managed personal and household calendars; Assisted with special projects and events; Reviewed patient's medical records; Updated and filed patient's medical records; and Reviewed and signed off on patient's medical records after each monthly office visit.
Paralegal
Audrey Lee Anderson
07.2015 - 11.2017
- Liaison and first point of contact for clients, potential clients, opposing council, courts, etc.; Provided legal and administrative support; Reviewed all incoming/outgoing mail; Answered all incoming calls from clients, opposing counsel, courts, potential clients, etc.; Prepared correspondence, discovery and legal documents; Prepared files for all pre and post closing hearings; Opened, reviewed, updated and closed client files regularly; Drafted and filed legal documents with appropriate court offices; Scheduled mediation with appropriate parties; and Prepared and mailed monthly billing statements to appropriate parties.
Paralegal
Dale Buchanan & Associates
03.2012 - 06.2015
- Provided legal and administrative support to attorneys throughout Tennessee; Answered multiple phone lines; Drafted and filed applications for new clients applying for TennCare, SSDI and/or SSI benefits; Filed appeal denied claims for clients; Reviewed and updated files for individual client case's; Reviewed and requested documents such as medical source statements, medical records, etc
- From medical providers, employers and/or workers compensation attorneys; Reviewed and updated client files with incoming mail regarding client cases; Filed documents with appropriate District Office's, ODAR, DDS and/or AC; Drafted and filed legal documents for clients, medical providers, employers, etc.; Spoke with clients regularly to update them on their individual case; Prepared hearing prep folders; Prepared clients pre-hearing and post hearing documents for attorneys, as needed.
Paralegal
Grissim & Hodges
02.2010 - 04.2012
- Provided legal and administrative support; Answered all incoming calls from all parties; Prepared legal documents (Complaints, Sworn Accounts, Lawsuits, Demand Letters, Wage Garnishments, Real Estate, etc.); Drafted and revised black/redlines on documents; Prepared closing transcripts, binder and/or CD(s); Requested and filed documents with the appropriate Secretary of State office; Filed documents with the appropriate Register of Deeds office; Handled all pre and post-closing issues; Prepared monthly pre-bills and sent out monthly billing statements to clients; and Reviewed and updated accounts receivable and payable daily.
Legal Assistant/Executive Administrative Assistant
Reno & Cavanaugh, PLLC
09.2009 - 02.2010
- Provided legal and administrative support to nine (9) attorneys as well as several paralegals; Filed and requested documents from the appropriate Secretary of State office; Answered multiple phones lines, filing, faxing, scanning, scheduled appointments, greeted customers/clients and managed incoming and outgoing mail; Prepared/submitted monthly expense reports for all executive staff; Paid invoices, prepared travel arrangements, organized library (updated law code books, as needed); Transcription, copied, faxed, scanned and saved documents local drive/server; Drafted, revised and black/redlines on legal documents prior to closings; Handled pre/post-closing issues; Distributed checks to appropriate parties, post-closing; Finalized and prepared closing transcripts (binders and/or CD's) for all appropriate parties; Closed office in the evenings; Dealt with large redevelopment efforts; Worked on low income housing tax credit transactions, affordable housing, as well a community development; Initiated wire's, set up escrow accounts and distributed checks to appropriate parties post commercial real estate closings; Handled all travel arrangements ; Submitted requests for reimbursements for attorneys; and Prepared, finalized, and sent out monthly pre-bills/billing invoices to clients.
Paralegal
Boult, Cummings, Conners & Berry, PLLC
06.2005 - 12.2008
- Provided legal and administrative support to four attorneys; Answered multiple phone lines for all attorneys; Prepared, submitted and reviewed conflict checks regarding potential clients and transactions; Acted as a liaison with clients and maintained good relationships with clients and other parties; Prepared bankruptcy and other legal documents; Requested and filed documents with the appropriate Secretary of State office; Filed documents with the appropriate Register of Deeds office; Formed LLCs and corporations in specified states; Transcription; Drafted and revised redlined on documents; Prepared closing transcripts, binder and/or CD(s); Prepared monthly pre-bills and sent out monthly billing statements to clients; and Handled all pre and post-closing issues.
Legal Assistant/Administrative Assistant
Stites & Harbison, PLLC
07.2002 - 06.2005
- Provided legal and administrative support to attorneys; Closed and assisted with commercial real estate closings transactions; Prepared, submitted and reviewed conflict checks regarding new clients and/or transactions; Requested and filed Organizational documents with appropriate Secretary of State Offices (Certificates of Existence, Certified Charters and/or UCC Searches); Prepared and filed documents with appropriate Register of Deeds Court Clerk offices; Drafted and revised legal documents; Transcription; Entered attorneys monthly time entries for clients; Prepared and sent out monthly billing statements to clients; Prepared letters and legal documents to the appropriate people; Travel arrangements; and Submitted expense reimbursements forms for attorneys.
Legal Assistant
Harwell Howard Hyne Gabbert & Manner
07.2001 - 07.2002
- Provided administrative and legal support to three attorneys; Prepared registration statements, quarterly reports and proxy statements; Heavy transcription; Entered monthly billing time for attorneys; Prepared and mailed monthly billing statements to clients; Handled all travel arrangements; and Submitted reimbursement expense reports.
Education
Associate of Science - Business Management
Volunteer State Community College
Gallatin, TN05.2002
High School Diploma -
Greenbrier High School
Greenbrier, TN05.1996
Skills
- Performance Tracking and Evaluation
- Employee Supervision
- Administrative Support
- Problem Resolution
- Business Administration
- Emergency Response
- Event Coordination
- Facility Management
- Meeting planning
- Database Administration
- Scheduling and Coordinating
- Employee Training
- Administration and Reporting
- Lead Generation
- Schedule oversight
- Business Planning
- Needs Assessment
- Compliance Monitoring
- Project Management
- Excellent multi-tasking ability
- Information Protection
- Billing
- Human Resources Management
- Onboarding and Orientation
- Travel Coordination
- Negotiation
- Hiring and Training
- Data Entry
- Account Reconciliation
- Scheduling Coordination
- Documentation and control
- MS Office
- Work Planning and Prioritization
- Clerical Support
- Scheduling
- Workflow Optimization
- Managing Operations and Efficiency
- Training and Development
- Professional and Courteous
- Clear oral/written communication
- Relationship Building
- Business Development
- Staff Management
- Customer Relations
- Training and coaching
- Staff Training
- Scheduling and calendar management
- Goal Setting
- Bookkeeping
- Human Resources
- Credit and collections
- Customer Service
- Inventory Control
- Payroll Processing
- Payroll and budgeting
- Workforce Management
- Computer Skills
- Customer Relationship Management
- Schedule Management
- Policy Implementation
- Technical Proficiency
- Administrative Oversight
- Team Leadership
- Interpersonal Relations
Computer Software Experience
- Microsoft Word
- Word Perfect
- Timeslips
- Rhino
- Cleo
- GroupWise
- Adobe
- Microsoft Outlook
- Coyote
- Juris
- Peachtree Accounting
- Excel
- PowerPoint
- Worldox
- Prevail
- Abacus
- Case Link
- Lotus 123
- Enterprise-Great Plains
- Meditech
Timeline
Office Manager
Jesse Walker Engineering
07.2022 - 01.2024
Legal Assistant
Batson Nolan PLC
05.2021 - 12.2021
Legal Assistant
Unnamed Law Firm
01.2021 - 01.2022
Administrative Assistant and Personal Assistant
John Stanton, MD
01.2019 - 06.2020
Paralegal
Audrey Lee Anderson
07.2015 - 11.2017
Paralegal
Dale Buchanan & Associates
03.2012 - 06.2015
Paralegal
Grissim & Hodges
02.2010 - 04.2012
Legal Assistant/Executive Administrative Assistant
Reno & Cavanaugh, PLLC
09.2009 - 02.2010
Paralegal
Boult, Cummings, Conners & Berry, PLLC
06.2005 - 12.2008
Legal Assistant/Administrative Assistant
Stites & Harbison, PLLC
07.2002 - 06.2005
Legal Assistant
Harwell Howard Hyne Gabbert & Manner
07.2001 - 07.2002
Associate of Science - Business Management
Volunteer State Community College
High School Diploma -
Greenbrier High School
Similar Profiles
Jamie WestJamie West
Office Manager at Jesse Walker EngineeringOffice Manager at Jesse Walker Engineering
Esteban Rodriguez CarmonaEsteban Rodriguez Carmona
Electrician Apprentice at Walker Engineering, Inc. - Corporate HeadquartersElectrician Apprentice at Walker Engineering, Inc. - Corporate Headquarters
Heather WalkerHeather Walker
Business Manager at Walker Structural Engineering PCBusiness Manager at Walker Structural Engineering PC