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Associate Principal Engineer

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Dynamic sales professional with a proven track record at East Coast Mini Splits and Heat Pumps, excelling in energy efficiency expertise and relationship building. Skilled in negotiating and closing deals, I leverage strong problem resolution abilities to drive revenue growth and enhance customer satisfaction in competitive markets.


Dynamic manager with a proven track record at McDonald's, excelling in conflict resolution and team collaboration. Enhanced employee retention through innovative recognition programs and career development initiatives. Skilled in documentation and reporting, ensuring compliance with industry standards while fostering a positive work environment. Passionate about coaching and mentoring teams for success.

Experience in both sides of the IT industry which includes the Hardware/Network side and the logistic/organizational side. A Team Person who is always looking to Learn and improve my knowledge.

Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Experienced with coordinating transportation logistics and managing schedules effectively. Utilizes strong problem-solving skills to ensure timely deliveries and smooth operations. Track record of maintaining excellent communication with drivers and customers to resolve issues promptly. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Dynamic and results-driven Dispatcher with a strong track record of enhancing operational efficiency and resolving complex issues. Expertise in cultivating enduring relationships with key decision-makers, customers, and team members to drive organizational success. Committed to leveraging extensive training and hands-on experience to embrace new professional challenges and contribute to company objectives. Proven ability to adapt swiftly in fast-paced environments while maintaining a focus on delivering exceptional service.

Bilingual public-safety professional fluent in English and Spanish with experience in campus security, emergency dispatch operations, and coordinated emergency response. Demonstrates Professionalism through clear radio communications, surveillance monitoring, and accurate incident documentation in compliance with policy and district standards. Operates with Integrity by exercising sound judgment, maintaining confidentiality, and documenting incidents thoroughly. Shows Respect through calm crisis intervention, effective de-escalation, and professional interaction with students, staff, EMS, and law-enforcement partners. Brings Dedication to public safety through vigilance and accountability during routine and high-stress incidents, and a commitment to Excellence through ethical decision-making, situational awareness, use-of-force awareness, and community-oriented service.

Dynamic professional with extensive experience in a call center, excelling in high-pressure dispatch environments. Proven ability to enhance response times and build strong relationships with clients and staff through active listening and critical thinking. Recognized for reducing false alarms and fostering teamwork, ensuring effective communication among emergency services and clients.

Experienced and proactive Technology Service Engineer with 29 years in the electronic and networked security systems industry. Recognized for a strong work ethic, problem-solving ability, and a collaborative approach, I’m known as a reliable team player who consistently goes the extra mile to deliver high-quality technical support and system integration.
Throughout my career, I’ve demonstrated loyalty and dedication, moving roles only when presented with opportunities to grow professionally. My background spans service and project engineering, and over the past five years, I’ve transitioned into a Product Support Technician role, specializing in programming, commissioning, and integrating large-scale security systems. I also serve as a key technical resource for field engineers, providing guidance and support to ensure successful outcomes.

 To obtain employment in a quality company with room for advancement and a long term career. 

Jamie Westby

Summary

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Dispatcher

911 Telecommunicator

Animal Shelter Assistant

Paraeducator

Education

Some College (No Degree) - General Studies

Some College (No Degree) - Law Enforcement

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Dispatcher

911 Telecommunicator

Animal Shelter Assistant

Paraeducator

Some College (No Degree) - General Studies

Some College (No Degree) - Law Enforcement

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