Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamie Wheatley

Fairbanks,AK

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

15
15
years of professional experience

Work History

Program Manager

Smart Start Learning Center
07.2022 - Current
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Identified program obstacles and communicated possible impacts to team.
  • Coached team members on productivity strategies to accomplish challenging goals.
  • Developed and maintained logistics workflows, procedures and reports.
  • Regularly monitor student behavior, and implementation of behavior modifications plans.
  • Coordinate with family members, community professionals, school district personnel social services agency staff, and public employees.
  • Ensure compliance with all federal, state, local and FCSA laws, regulations, policies, and practices.
  • Facilitate family and inter-agency collaboration.
  • FCSA program liaison to the professional and social community.
  • Act as technical resource to staff.

Program Manager

YESS Secondary
09.2020 - 07.2022
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Identified program obstacles and communicated possible impacts to team.
  • Coached team members on productivity strategies to accomplish challenging goals.
  • Developed and maintained logistics workflows, procedures and reports.
  • Oversee the preparation and maintenance of all student education records.
  • Ensure that all school district/State Licensing reporting timelines are met.
  • Provide direct individualized instruction as needed.
    Regularly monitor student behavior, and implementation of behavior modifications plans.
  • Attend student team meetings, training, and court hearings as needed.
  • Develop new programs as may be required or would be beneficial to students.
  • Advise other FCSA program staff as requested on educational related issues.
  • Coordinate with family members, community professionals, school district personnel social services agency staff, and public employees.
  • Ensure compliance with all federal, state, local and FCSA laws, regulations, policies, and practices.
    Facilitate family and inter-agency collaboration.
  • Supervise the preparation of Individual Education Plans and Case Management Plans that address presenting problem, goals, progress, planned services, and the person responsible for each service or action step.
  • Monitor each child's progress in relation to the goals established in the Individual Education, and Case Management Plans.
  • Identify and assist in remediation of “gaps” in the plan of care for each YESS Secondary Youth.
  • Advocate for the rights and needs of the youth.
  • FCSA program liaison to the professional and social community.
    Monitor preparedness for client discharge.
  • Refer problematic situations to the Director, and other state and local agencies and organizations as required.
  • Ensure that all charting, reporting and other general administrative tasks are complete.
  • Act as technical resource to staff.
  • Implement Summer work programs

Program Assistant Director

Department Of Defense
03.2016 - 09.2020
  • Managed human resource goals by recruiting, training, coaching and disciplining employees.
  • Revised policies and developed and implemented training programs to increase productivity of organization.
  • Exceeded productivity, quality and customer service standards by resolving problems, completing audits, identifying trends and determining system improvements.
  • Updated director about project status, updates and concerns on daily basis.
  • Acts as Director in Director's absence.
  • Applies professional knowledge to plan, implement, and supervise a comprehensive program that promotes positive growth and development of children and youth
  • Provides program oversight and accountability for the performance of assigned staff and the safety and well being of children and youth IAW DoD, Army and local policies and standards.
  • Ensures assigned staff follow risk management procedures (i.e., abuse prevention, identification, and reporting procedures; accident prevention, etc.).
  • Monitors and analyzes adult/participant ratio sheets to ensure proper staffing policies are enforced.
    Prepares work schedules for assigned staff to meet ratio and group size requirements.
    Ensures children/youth are appropriately supervised at all times.
  • Develops policies, procedures and SOPs to support program goals.
  • Serve as a member of the Installation Child and Youth Evaluation Team to ensure compliance with health, fire, safety, facility and program regulatory requirements and CYS baseline standards.
  • Assists in maintaining DoD/Army certification for assigned program areas, and helps ensure program achieves and retains national accreditation or Army equivalent and maintains accreditation/Army equivalent standards.
  • Assists in complying with DA guidance to include CYPPP, fee policies, program registration/enrollment, and baseline standards and benchmarks, and provides input on installation needs and trends to CYS Program Director for inclusion in the CYS Operations Plan.
  • Initiates requests for recruitments utilizing Army CYS Standard Position Descriptions. Supervises and evaluates employees based on established performance standards as required.
  • Provides appropriate staff professional recognition and/or disciplinary action.
  • Recommends assigned staff for promotion IAW Child and Youth Personnel Pay Program (CYPPP) guidelines.
    Conducts written observations of staff during all hours of operation, and evaluates employees based on established performance standards.
  • Works cooperatively with other CYS Managers to ensure seamless service and continuity of quality options for all children and youth.

Director of Tribal Home Visiting

Fairbanks Native Association
03.2015 - 10.2015

Supervised 4 Parent Educators
• Performed all program accounting ($500,000 federal grant)
• Maintained standards for Maternal, Infant and Early Childhood Home Visiting grant
• Maintained records for Maternal, Infant and Early Childhood Home Visiting grant
• Coordinate all staff trainings
• Maintained required federal files and records
• Prepared and Planned monthly parent/child “Group Connections”
• Prepared Monthly Newsletters
• Hired for vacant positions within the program
• Facilitated professional communication with federal agencies

Program Manager/Tutor OPTIONS Teen Parenting

Fairbanks North Star Borough School District
02.2009 - 04.2015

Project Manager/Tutor OPTIONS Teen Parenting

Fairbanks North Star Borough School District
02.2009 - 04.2015

Tutorial assistance in all primary and secondary subject areas
• Tracked students' academic and graduation progress
• Tracked student progress for Plato and Independent Study courses
• Proctored academic and independent study tests
• Assisted program teacher with various duties
• Monitored behavior
• Implemented behavioral intervention
• Communication with students, staff, parents and community members
• Supervise 4 child care providers
• Perform all program accounting
• Maintain standards for child care licensing
• Maintain records for State of Alaska Child and Adult Care Food Program
• Coordinate all staff trainings
• Maintain required state files and records
• Maintained a positive educational setting
• Hire for vacant positions within the program

Education

Bachelor of Arts - Educational Studies

Western Governors University
Salt Lake City, UT
07.2014

Skills

  • Performance Tracking and Evaluations
  • Manage Budgets
  • Information Confidentiality
  • Health and Safety Regulations
  • Set Organizational Policies
  • Time Management
  • Manage Contracts
  • Customer Service
  • Individual Instruction
  • Training and Development
  • Critical Thinking
  • Organizational Policies
  • Budgeting and Resource Management

Timeline

Program Manager

Smart Start Learning Center
07.2022 - Current

Program Manager

YESS Secondary
09.2020 - 07.2022

Program Assistant Director

Department Of Defense
03.2016 - 09.2020

Director of Tribal Home Visiting

Fairbanks Native Association
03.2015 - 10.2015

Program Manager/Tutor OPTIONS Teen Parenting

Fairbanks North Star Borough School District
02.2009 - 04.2015

Project Manager/Tutor OPTIONS Teen Parenting

Fairbanks North Star Borough School District
02.2009 - 04.2015

Bachelor of Arts - Educational Studies

Western Governors University
Jamie Wheatley