Open To Work
Hi, I’m
Jamie Whitley
Mansfield
Summary
Dynamic Operations Manager with extensive experience at Food Safety Net Services, excelling in process improvement and team leadership. Proven track record in enhancing operational efficiency and ensuring compliance with safety standards. Skilled in project management and conflict resolution, driving high levels of customer satisfaction and employee engagement.
Overview
12
years of professional experience
Work History
Food Safety Net ServicesGrand Prairie
Operations Manager
12.2021 - Current
Job overview
- Oversaw daily operations to ensure compliance with food safety regulations.
- Developed training programs for staff on food handling and safety practices.
- Managed inventory control systems for tracking food supplies and equipment.
- Implemented process improvements to enhance operational efficiency and safety.
- Coordinated inspections and audits to maintain facility standards.
- Facilitated communication between departments for streamlined operations.
- Monitored staff performance and provided ongoing coaching and support.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
Food Safety Net ServicesGrand Prairie
Lab Supervisor
01.2019 - 01.2021
Job overview
- Supervised daily lab operations to ensure compliance with safety standards.
- Trained staff on proper lab techniques and safety protocols.
- Conducted quality control checks on food samples for contamination risks.
- Developed and implemented laboratory policies to enhance operational efficiency.
Food Safety Net ServicesGrand Prairie
Lead Microbiologist
01.2017 - 01.2019
Job overview
- Conducted microbiological tests on food samples for safety compliance.
- Developed and implemented sanitation protocols for food processing environments.
- Trained staff on microbiological methods and laboratory safety procedures.
- Analyzed data to identify trends in microbial contamination risks.
- Maintained laboratory equipment and ensured proper functioning at all times.
- Prepared detailed reports on microbiological findings for regulatory submissions.
- Monitored environmental conditions to prevent contamination during food production.
- Maintained a clean and safe working environment by adhering to established safety procedures.
Food Safety Net ServicesGrand Prairie
Microbiology Laboratory Technician
12.2013 - 01.2017
Job overview
- Conducted microbial analyses using advanced laboratory equipment and techniques.
- Prepared and sterilized laboratory instruments and media for experiments.
- Maintained accurate records of experiments and laboratory procedures.
- Ensured compliance with safety protocols and quality control standards.
- Identified microbial organisms through analysis of culture characteristics and biochemical tests.
- Disposed of hazardous biological waste in accordance with safety regulations.
- Performed microscopic examination of cultures and prepared slides for viewing.
- Operated various laboratory equipment, including microscopes, centrifuges, incubators and spectrophotometers.
- Analyzed specimens using a variety of microbiological techniques such as Gram staining, plating, and biochemical testing.
- Prepared bacterial samples for identification by PCR techniques.
- Evaluated data generated from experimental studies and documented findings accurately.
Education
WGU
Bachelor of Science from Human Resources Management
02.2026
Tarrant County College
Dietetics (A.A.S.)
06.2015
Skills
- Microsoft Office Suite proficiency
- Project management and operations
- Customer service and support
- Employee relations and engagement
- Data entry and record keeping
- Quality assurance and control
- Technical recruiting and hiring
- Team leadership and development
- Process improvement strategies
- Financial management and budgeting
- Conflict resolution skills
- Public speaking and presentation skills
- Organizational management expertise
Timeline
Operations Manager
Food Safety Net Services
12.2021 - Current
Lab Supervisor
Food Safety Net Services
01.2019 - 01.2021
Lead Microbiologist
Food Safety Net Services
01.2017 - 01.2019
Microbiology Laboratory Technician
Food Safety Net Services
12.2013 - 01.2017
WGU
Bachelor of Science from Human Resources Management
Tarrant County College
Dietetics (A.A.S.)