Summary
Overview
Work History
Education
Skills
References
Timeline
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Jamie Wright

San Antonio,TX

Summary

Dynamic professional with extensive experience in personal care assistance at Help At Home Health Care, excelling in compassionate patient care and effective communication. Proven ability to enhance client well-being through vital signs monitoring and compliance with health regulations, while fostering strong relationships with clients and healthcare teams.

Seasoned Manager with broad experience in both team leadership and project delivery. Possess strong strategic planning abilities, coupled with the capability to coordinate operational initiatives for maximum efficiency. Proven track record of driving process improvements, enhancing productivity, and implementing innovative solutions. Skilled in building strong relationships across all levels of an organization to achieve business goals.

Overview

11
11
years of professional experience

Work History

Personal Care Assistant

Help At Home Health Care
Savannah, Georgia
09.2023 - 04.2025
  • Assisted clients with daily living activities, including bathing, dressing, and grooming.
  • Provided companionship and emotional support to promote overall well-being.
  • Maintained clean and safe environments for clients in compliance with health regulations.
  • Communicated with healthcare professionals to effectively coordinate care plans.
  • Documented client progress and changes in condition in care logs accurately.
  • Supported clients with mobility and transportation to appointments or activities.
  • Recorded vital signs such as temperature, pulse, and blood pressure for health monitoring.
  • Reported client concerns to nursing supervisor to ensure optimal care.

Supervising Manager

Aramark
Buies Creek, North Carolina
09.2019 - 04.2022
  • Supervised daily operations of food service teams to ensure compliance with standards.
  • Optimized staff schedules to enhance coverage during peak service hours.
  • Trained new employees on operational procedures and safety protocols.
  • Monitored inventory levels and ordered supplies to maintain stock availability.
  • Conducted performance evaluations and provided regular feedback to team members.
  • Resolved customer complaints promptly, ensuring satisfaction and quality service.
  • Reviewed customer service inquiries and responded appropriately.
  • Advised senior management on potential departmental improvements.

Assistant General Manager

The Oak
Raleigh, North Carolina
10.2016 - 07.2019
  • Oversaw daily operations, ensuring efficiency and compliance with company standards.
  • Managed store cash intake, maintaining high accuracy in daily bank deposits.
  • Coordinated staff scheduling to optimize coverage during peak hours.
  • Trained and mentored new staff on policies to enhance service delivery.
  • Developed training materials to improve employee performance and knowledge.
  • Monitored inventory levels, placing orders proactively to maintain stock availability.
  • Handled customer complaints, ensuring resolutions met satisfaction standards.
  • Cultivated relationships with suppliers and community partners to drive engagement.

Store Manager

Aviator Brewing Company
Fuquay-Varina, North Carolina
02.2014 - 09.2016
  • Managed daily operations, ensuring efficient store performance and compliance with regulations.
  • Trained and mentored staff in customer service best practices to enhance client satisfaction.
  • Oversaw inventory management and product ordering, minimizing loss through accurate tracking.
  • Implemented visual merchandising strategies, improving store presentation and customer engagement.
  • Coordinated promotional events, boosting sales and fostering community relationships.
  • Developed staff schedules, optimizing coverage during peak hours for operational efficiency.
  • Resolved customer complaints promptly, enhancing overall service quality.
  • Prepared monthly reports on sales figures, expenses, and profits to inform strategic decisions.

Bartender Supervisor

County Seat Bar And Grill
Lillington, North Carolina
11.2013 - 02.2014
  • Supervised daily bar operations, maintaining high standards of customer service.
  • Trained and mentored new bartenders on drink preparation and alcohol handling techniques.
  • Managed inventory levels, placing weekly orders to ensure seamless operations.
  • Developed cocktail menus and introduced seasonal specials to elevate offerings.
  • Ensured compliance with health and safety regulations throughout bar area.
  • Coordinated staff schedules to optimize coverage during peak hours.
  • Monitored daily sales transactions for accuracy using point-of-sale systems.
  • Enforced state laws regarding alcohol service and ensured proper ID checks.

Education

High School Diploma -

Palatka High School
Palatka, FL
06-1994

Skills

  • Personal care assistance
  • Vital signs monitoring
  • Health regulations compliance
  • Compassionate patient care
  • Meal planning and preparation
  • Patient lifting techniques
  • First aid and CPR certification
  • Caregiving support
  • Range of motion exercises
  • Personal errands assistance
  • Staff training and development
  • Inventory management
  • Customer service excellence
  • Operational compliance strategies
  • Effective communication skills
  • Scheduling optimization techniques
  • Safety regulation adherence
  • Workforce management strategies
  • Operations management expertise

References

References available upon request.

Timeline

Personal Care Assistant

Help At Home Health Care
09.2023 - 04.2025

Supervising Manager

Aramark
09.2019 - 04.2022

Assistant General Manager

The Oak
10.2016 - 07.2019

Store Manager

Aviator Brewing Company
02.2014 - 09.2016

Bartender Supervisor

County Seat Bar And Grill
11.2013 - 02.2014

High School Diploma -

Palatka High School