Summary
Overview
Work History
Education
Skills
Professionaltitle
Timeline
Generic

Jamie Yeiter

Denver,CO

Summary

Dynamic professional with a proven track record in relationship building and complaint resolution, honed across roles from Beauty Consultant at Palm Beach Tan to Owner of Red Rocks Cleaning Services, LLC. Excelled in administrative support and customer service, enhancing company reputations and achieving goals. Skilled in computer proficiency and empathetic client interactions, consistently delivering results with a 95% satisfaction rate.

Overview

16
16
years of professional experience

Work History

Beauty Consultant

Palm Beach Tan
06.2024 - Current
  • Sales, cleaning, building rapport with customers, achieving goals for the company and self

CSR

Fasion Office Supplies
11.2022 - 06.2024
  • Processing orders, ETA on all orders, processing returns, inventory on all returns and exchanges, maintaining customers relations, handled complaints, data entry, maintaining a relationship with Office Max for all supplies

CSR

Express Pros
03.2022 - 11.2022
  • Processing orders, ETA on all orders, processing returns, inventory on all returns and exchanges, maintaining customers relations, handled complaints, data entry, maintaining a relationship with Office Max for all supplies

Line Assembler

MFG Resource
10.2021 - 03.2022
  • Followed work orders to correctly assemble building components
  • Analyzed parts to determine quality and conformance to specifications
  • Contributed to team-based environment to maintain line productivity and meet expected deadlines
  • Boxed, labeled and moved items to keep production lines moving swiftly
  • Inspected finished parts and components to enforce QA standards and uncover defects prior to packaging

Driver

Lyft
07.2018 - 10.2021
  • Make sure to get customers from point A to B in a safe, timely manner

Co-Office Manager

DCB Services LLC
03.2009 - 10.2021
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives
  • Handled scheduling and managed timely and effective allocation of resources and calendars
  • Coordinated office activities and operations to secure efficiency and compliance with company policies
  • Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes
  • Managed office procedures, credit reports, applications and lease protocol
  • Elevated customer satisfaction ratings by resolving client and case issues effectively

Property Manager

Public Storage
01.2018 - 07.2018
  • Overseeing operations in a facility that offers storage space rentals
  • Responsibilities include ensuring that the storage units are clean and that security systems are functioning
  • Interact with customers and sell products

Owner

Red Rocks Cleaning Services, LLC
04.2016 - 01.2018
  • Provided oversight and quality control for large house and apartment cleanings, as well as commercial clean
  • Conducts business process assessments and develops new processes for the successful management and execution of services, bidding prices, managed marketing campaigns on social media

Education

High School Diploma -

East Waverly High
Lansing, MI
05-1994

Skills

  • Account updating
  • Complaint resolution
  • Scheduling
  • Information security
  • Strong teamwork
  • Service standard compliance
  • Stress management
  • Proofreading
  • Spreadsheets
  • Adaptability and flexibility
  • Relationship building
  • Product education
  • Administrative support
  • Computer proficiency
  • Conflict resolution
  • Complaint handling
  • Empathy and patience
  • Merchandise upselling
  • Assertiveness
  • Calendaring
  • Inbound and outbound calling
  • Verbal and written communication
  • Paperwork processing
  • Punctuality and reliability

Professionaltitle

Dependable, driven professional with over 35 years of Customer Service, Processing and Assistant Management experience. Proficient and focused to produce excellence and company goal setting. Critical thinking, problem solving, attention to detail, reliable, dependable, clear communication, flexible, self-motivated, organized, time management, leadership.

Timeline

Beauty Consultant

Palm Beach Tan
06.2024 - Current

CSR

Fasion Office Supplies
11.2022 - 06.2024

CSR

Express Pros
03.2022 - 11.2022

Line Assembler

MFG Resource
10.2021 - 03.2022

Driver

Lyft
07.2018 - 10.2021

Property Manager

Public Storage
01.2018 - 07.2018

Owner

Red Rocks Cleaning Services, LLC
04.2016 - 01.2018

Co-Office Manager

DCB Services LLC
03.2009 - 10.2021

High School Diploma -

East Waverly High

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Jamie Yeiter