Jamie Yocum
Barneveld
Summary
Experienced with coordinating complex projects and ensuring timely implementation. Utilizes collaborative approach to engage stakeholders and drive successful outcomes. Track record of enhancing operational efficiency through effective communication and meticulous planning.
Overview
30
30
years of professional experience
Work History
Senior Implementation Coordinator
Par Technologies Corp
07.2018 - Current
- Coordinated cross-functional teams to ensure successful implementation of project timelines and deliverables.
- Developed comprehensive training materials to facilitate onboarding and knowledge transfer for new staff.
- Analyzed client feedback to identify areas for process improvement and enhance service delivery.
- Managed project documentation, ensuring accuracy and compliance with organizational standards.
- Enhanced customer satisfaction by consistently meeting implementation deadlines and addressing client concerns promptly.
- Cultivated strong relationships with clients through regular communication and a commitment to delivering exceptional service, resulting in continued business growth.
- Facilitated cross-functional collaboration for seamless project execution and improved team performance.
- Maintained thorough documentation of implementation activities, facilitating clear communication between stakeholders and creating a valuable reference for future projects.
- Streamlined workflows by identifying areas for improvement within existing processes, leading to increased productivity among team members.
- Coordinated project schedules with various departments to ensure alignment of resources and minimize conflicts or delays in implementation timelines.
- Monitored and tracked project progress to support timely completion.
- Partnered with project team members to identify and quickly address problems.
- Created and implemented contingency plans to address potential risks.
- Trained personnel on use of IT tools and applications.
- Coordinated with external vendors to deliver IT project components.
- Established and enforced project timelines and deadlines.
Office Manager
Steffen Publishing Co. LLC
06.2007 - 2017
- Oversaw daily office operations, ensuring efficiency and productivity across teams.
- Implemented office policies and procedures to streamline workflow and enhance communication.
- Coordinated scheduling for executive meetings, optimizing time management across departments.
- Managed vendor relationships, negotiating contracts to reduce costs and improve service quality.
- Monitored budget expenditures, identifying opportunities for cost savings without compromising quality.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets..
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
Home Health Aid
RCIL
01.2015 - 01.2016
- Provided personalized care and support for clients, enhancing daily living activities and overall well-being.
- Assisted clients with medication management, ensuring adherence to prescribed schedules and safety protocols.
- Advocated for clients' needs within healthcare systems, ensuring access to resources and support services required for independence.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Records Clerk
Adirondack Community Physicians
01.1996 - 01.2000
- Managed patient records with precision, ensuring compliance with healthcare regulations.
- Implemented efficient filing systems to enhance accessibility and retrieval of information.
- Collaborated with medical staff to verify accuracy of patient data and documentation.
- Conducted regular audits of records to maintain integrity and identify discrepancies proactively.
- Destroyed records in line with retention schedules to protect confidential information and comply with regulations.
Education
High School Diploma -
Holland Patent High School
Holland Patent, NY01.1997
Advertising Design
BOCES
Skills
- Software implementation
- Project management
- Effective project oversight
- Multi-team coordination
- Project documentation
- Excellent communication
- Team collaboration
- Monday
- CRM/FO
Timeline
Senior Implementation Coordinator
Par Technologies Corp
07.2018 - Current
Home Health Aid
RCIL
01.2015 - 01.2016
Office Manager
Steffen Publishing Co. LLC
06.2007 - 2017
Records Clerk
Adirondack Community Physicians
01.1996 - 01.2000
Advertising Design
BOCES
High School Diploma -
Holland Patent High School