Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.
Overview
4
4
years of professional experience
Work History
Cashier
Loves Travel Stop
Lufkin, TX
06.2022 - Current
Greeted customers and answered any questions they had about the store's products and services.
Maintained current knowledge of store promotions to highlight sales to customers.
Operated cash register or POS system to receive payment by cash, check and credit card.
Helped customers find specific products, answered questions, and offered product advice.
Stocked shelves with merchandise when needed.
Assistant Manager
Chicken Express - Lufkin, Tx
12.2020 - Current
Resolved customer inquiries and complaints requiring management-level escalation.
Delegated work to staff, setting priorities and goals.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Mediated conflicts between employees and facilitated effective resolutions to disputes.
Implemented quality control measures to uphold company standards.
Collections Supervisor
Dixon Furniture
Lufkin, TX
06.2022 - 12.2022
Identified high priority situations and took appropriate escalation actions to resolve issues.
Documented customer status and collection efforts in electronic tracking system.
Conducted detailed account audits to identify discrepancies and resolve billing issues.
Received and submitted payments and applied amounts to customer balances.