Jamie Zavala
Lufkin,TX
Summary
Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.
Overview
4
4
years of professional experience
Work History
Cashier
Loves Travel Stop
Lufkin, TX
06.2022 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Helped customers find specific products, answered questions, and offered product advice.
- Stocked shelves with merchandise when needed.
Assistant Manager
Chicken Express - Lufkin, Tx
12.2020 - Current
- Resolved customer inquiries and complaints requiring management-level escalation.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Implemented quality control measures to uphold company standards.
Collections Supervisor
Dixon Furniture
Lufkin, TX
06.2022 - 12.2022
- Identified high priority situations and took appropriate escalation actions to resolve issues.
- Documented customer status and collection efforts in electronic tracking system.
- Conducted detailed account audits to identify discrepancies and resolve billing issues.
- Received and submitted payments and applied amounts to customer balances.
Education
Some College (No Degree) -
Angelina College
Lufkin, TXSkills
- Returns processing
- Product restocking
- Drawer balancing
- Time management skills
- Data entry
- Transaction handling
- Decision making aptitude
- Work ethic and integrity
Languages
Spanish
Native/ Bilingual
Timeline
Cashier
Loves Travel Stop
06.2022 - Current
Collections Supervisor
Dixon Furniture
06.2022 - 12.2022
Assistant Manager
Chicken Express - Lufkin, Tx
12.2020 - Current
Some College (No Degree) -
Angelina College
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