Jamie Zawacki
Milwaukee,WI
Summary
Dynamic leader and team player with a proven track record, adept at fostering a positive customer service environment and enhancing team efficiency. Skilled in cash handling and problem-solving, consistently exceeding productivity targets. Specializes in training and maintaining high safety and quality standards, contributing to significant customer satisfaction and workplace harmony.
Overview
7
7
years of professional experience
Work History
Barista
Panera Bread
Wauwatosa, WI
09.2023 - 06.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
Warehouse Associate
Amazon
Oak Creek, WI
11.2021 - 08.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Shift Leader
Hiya Taco
Shorewood, WI
06.2020 - 04.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Shift Leader
Noodles & Company
Wauwatosa, WI
03.2017 - 06.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Enforced company policies and regulations with employees.
Education
GED -
Milwaukee Area Technical College
Milwaukee, WI2010
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Active listener
- Positive Attitude
- Problem-Solving
- Customer service focus
- Decision-making capabilities
- Training Assistance
Timeline
Barista
Panera Bread
09.2023 - 06.2024
Warehouse Associate
Amazon
11.2021 - 08.2023
Shift Leader
Hiya Taco
06.2020 - 04.2021
Shift Leader
Noodles & Company
03.2017 - 06.2020
GED -
Milwaukee Area Technical College