JAMIEA JOHNSON
college station,Texas
Summary
Driven Personal Banker with a proven track record at Prosperity Bank, excelling in relationship building and branch operations. Demonstrated expertise in enhancing customer satisfaction through exceptional service and accurate financial guidance. Skilled in conducting financial needs assessments, resulting in significant trust and long-lasting client relationships. Achieved notable compliance adherence and operational efficiency.
Overview
9
9
years of professional experience
Work History
Personal Banker
Prosperity Bank
05.2021 - Current
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
Cash Office Associate
Marshalls
07.2018 - 05.2021
- Balanced safe, prepared tills, and prepared register bags for next sales date.
- Prepared bank deposits, ensuring proper accounting practices were followed for secure fund transfers.
- Investigated discrepancies of cash register and POS System totals to resolve errors.
- Enhanced cash handling accuracy by conducting daily cash office audits and reconciliations.
Receptionist
Anytime Analysis
05.2015 - 05.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Performing medical testing: DNA , Drug test Performing CDL physicals
- Assisting in in fingerprinting
Education
Associate of Applied Science - Medical Billing And Coding
Vista College
College Station, TX12.2016
High School Diploma -
Travis B Bryan High School
Bryan, TX05.2008
Skills
Relationship Building
Branch operations
Customer Service
Customer Satisfaction
Timeline
Personal Banker
Prosperity Bank
05.2021 - Current
Cash Office Associate
Marshalls
07.2018 - 05.2021
Receptionist
Anytime Analysis
05.2015 - 05.2017
Associate of Applied Science - Medical Billing And Coding
Vista College
High School Diploma -
Travis B Bryan High School