Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Tool Setter
Precision Die Casting
Marysville, MI
Made sure that products were produced on time and are of good quality.
Maintained organized work area by cleaning and removing hazards.
Inspected finished products for quality and adherence to customer specifications.
Inspected products and machines to maintain quality and efficiency.
Examined incoming materials and compared to documentation for accuracy and quality.
Performed general equipment maintenance and repair to minimize downtime.
Prepared reports and technical documentation of day-to-day production processes.
Customer Service
Croswell Greenhouse And Florist
Croswell, MI
03.2021 - Current
Entered client details and notes into system for interdepartmental access and review.
Processed debtor payments and updated accounts to reflect new balance.
Carried out day-day-day duties accurately and efficiently.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Waitress, Dishwasher
Camm Cafe
Croswell, MI
08.2016 - 03.2021
.
Greeted new customers, discussed specials and took drink orders.
Kept server areas clean and stocked to increase efficiency while working tables.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Used cash registers and credit card machines to cash out customers.
Residence assistant
Harrington Inn
Port Huron, Michigan
01.2009 - 11.2011
Managing resident medication and doctors appointment
Mediated conflict to provide safe and secure environment through policy enforcement.
Maintained communication with students' counselors, instructors, and staff members to promote supportive environment.
Measured patient vital signs such as blood pressure, pulse rate and temperature to record information on patients' charts.
Performed patient service duties by communicating directly with patients, answering questions and assisting with concerns.
Assistant Manager
Lids
Auburn Hills, Michigan
07.2008 - 06.2009
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Quality Control Inspector
Gielows
Lexington, Michigan
03.2005 - 01.2008
Communicated with production team members about quality issues.
Performed visual inspections and non-destructive tests where appropriate.
Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Monitored performance and generated reports detailing quality of product and defect rates.
Completed precise measurements using special tools.
Assistant Manager
Burger King
Gratiot, Michigan
06.1999 - 09.2005
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.