Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamie E. Zalewski

Peck,Michigan

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience

Work History

Tool Setter

Precision Die Casting
Marysville, MI
  • Made sure that products were produced on time and are of good quality.
  • Maintained organized work area by cleaning and removing hazards.
  • Inspected finished products for quality and adherence to customer specifications.
  • Inspected products and machines to maintain quality and efficiency.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Prepared reports and technical documentation of day-to-day production processes.

Customer Service

Croswell Greenhouse And Florist
Croswell, MI
03.2021 - Current
  • Entered client details and notes into system for interdepartmental access and review.
  • Processed debtor payments and updated accounts to reflect new balance.
  • Carried out day-day-day duties accurately and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Waitress, Dishwasher

Camm Cafe
Croswell, MI
08.2016 - 03.2021

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  • Greeted new customers, discussed specials and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.

Residence assistant

Harrington Inn
Port Huron, Michigan
01.2009 - 11.2011
  • Managing resident medication and doctors appointment
  • Mediated conflict to provide safe and secure environment through policy enforcement.
  • Maintained communication with students' counselors, instructors, and staff members to promote supportive environment.
  • Measured patient vital signs such as blood pressure, pulse rate and temperature to record information on patients' charts.
  • Performed patient service duties by communicating directly with patients, answering questions and assisting with concerns.

Assistant Manager

Lids
Auburn Hills, Michigan
07.2008 - 06.2009
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

Quality Control Inspector

Gielows
Lexington, Michigan
03.2005 - 01.2008
  • Communicated with production team members about quality issues.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Monitored performance and generated reports detailing quality of product and defect rates.
  • Completed precise measurements using special tools.

Assistant Manager

Burger King
Gratiot, Michigan
06.1999 - 09.2005
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.

Education

General Studies

Port Huron Northern High School
Port Huron, MI

Skills

  • Knowledge of Production Processes
  • Line Work
  • Workstation Equipment Monitoring
  • Quality Inspections and Reporting
  • Teamwork and Communication
  • Safety Standards Compliance
  • Raw Material Loading
  • Records Management

Timeline

Customer Service

Croswell Greenhouse And Florist
03.2021 - Current

Waitress, Dishwasher

Camm Cafe
08.2016 - 03.2021

Residence assistant

Harrington Inn
01.2009 - 11.2011

Assistant Manager

Lids
07.2008 - 06.2009

Quality Control Inspector

Gielows
03.2005 - 01.2008

Assistant Manager

Burger King
06.1999 - 09.2005

Tool Setter

Precision Die Casting

General Studies

Port Huron Northern High School