Accomplished General Manager at Dallas Pet Den, adept in branding and problem resolution, significantly enhanced staff efficiency and customer satisfaction. Expert in labor cost controls and networking, I spearheaded growth initiatives, boosting the client base by 25%. My leadership is marked by a strategic approach to driving revenue and fostering team development.
Extensive experience in financial services, medical billing/collections, insurance reimbursement, education, and management positions within Dallas area healthcare services and provider companies., Skilled in working with Medicare, Medicaid, Tricare, HMO’s, PPO’s, and other payer types. Deep knowledge of HIPAA, CPT & HCPCS coding, and computerized billing systems., Proven ability to manage multiple tasks efficiently and meet deadlines. Strong track record in motivating teams to achieve company goals in high-stress environments., Experienced in preparing and conducting training workshops for internal and external clients. Adept at employee development and process improvement., Highly articulate, diplomatic, persuasive communicator, and creative problem solver with a Bachelor of Science Degree in Administration.