Jamie L. Cartin
Salesforce And Software Developer
Gouverneur,NY
Summary
||Gouverneur, NY || Willing to relocate || Available to start immediately
Detail-oriented Salesforce Developer with an in-depth understanding of Salesforce and its opportunities. Exceptional coding talents with proficiency in various coding languages, including Apex, Lightning, Javascript, HTML, and CSS. Adept at creating cloud-based applications and analyzing company processes.
Overview
8
8
years of post-secondary education
11
11
years of professional experience
Work History
Salesforce Developer and Mentor
Jasey Tech, Inc
08.2019 - Current
- Wrote code for inbound and outbound web services, including parsing of response and mapping to appropriate Salesforce fields.
- Checked processes and assessed communications within CRM systems for efficiency.
- Tested functionality, performed debugging and carried out modifications to conduct quality checks.
- Updated programs as per user needs and developed codes that were in accordance to specifications.
Salesforce Developer / Functional Consultant
YKW Solutions, LLC
01.2018 - Current
- Managed client applications through web services with SOAP protocol and REST architectural style.
- Tested functionality, performed debugging and carried out modifications to conduct quality checks.
- Updated programs as per user needs and developed codes that were in accordance to specifications.
- Controlled adaptability of all APIs and integration.
- Delivered front-end and back-end architecture and functionality by translating development requirements.
- Supported existing integrated platforms and new integrations using third-party integration tools to enhance business processes and operations.
Salesforce Admin/Developer & Network Security Architect
Health and Hope Mission
Gouverneur, NY
09.2016 - 02.2019
- Determined integration frequency, methods and specifications such as inputs and reports.
- Monitored and maintained backup and recovery plans, best practices and versioning processes.
- Supported existing integrated platforms and new integrations using third-party integration tools to enhance business processes and operations.
- Utilized SQL server integration services, SQL server reporting services and additional data warehouse or business intelligence (BI) tools.
- Evaluated data use and mapped to integration requirements to support business objectives.
AppleCare iOS Chat Advisor
Apple, Remote
09.2016 - 06.2017
- Remedied issues quickly and within parameters of company-mandated policies and procedures.
Technical, Salesforce, Software Support
Teletech
09.2015 - 04.2016
- Analyzed supportability aspects of proposed products, defining required remote and on-site support assets needed for adequate post-sale sustainability.
- Developed tools to lessen or eliminate operational burdens for teammates, expediting initial development and software patch iterations.
- Provided initial support on software tickets submitted for Salesforce, maintaining resolution rate of 90%.
Salesforce Technical
Stream Global Services
Watertown, NY
06.2011 - 02.2013
- Defined parameters for technical development tasks such as API and data acquisitions.
- Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
- Integrated automation into monitoring and security measures to reduce required employee attention.
- Evaluated and adopted new technologies to address changing industry needs.
- Oversaw installation of software programs and hardware systems to meet requirements.
- Investigated and addressed system issues to enhance usability and improve functionality.
Education
Master of Science - Information Technology
Southern New Hampshire University
Hooksett, NH 05.2015 - 01.2019
Bachelor of Arts - Computer Science
SUNY Potsdam
Potsdam, NY 01.2011 - 05.2015
Skills
Agile
HTML and XML
API design knowledge
Build releases
Software Best Practices
REST
Web Security
Source control systems knowledge
Relational database design and development
Excellent analytical and problem-solving skills
Algorithm implementation
Timeline
Salesforce Developer and Mentor
Jasey Tech, Inc
08.2019 - Current
Salesforce Developer / Functional Consultant
YKW Solutions, LLC
01.2018 - Current
Salesforce Admin/Developer & Network Security Architect
Health and Hope Mission
09.2016 - 02.2019
AppleCare iOS Chat Advisor
Apple, Remote
09.2016 - 06.2017
Technical, Salesforce, Software Support
Teletech
09.2015 - 04.2016
Master of Science - Information Technology
Southern New Hampshire University
05.2015 - 01.2019
Salesforce Technical
Stream Global Services
06.2011 - 02.2013
Bachelor of Arts - Computer Science
SUNY Potsdam
01.2011 - 05.2015