Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamie L. Cartin

Salesforce And Software Developer
Gouverneur,NY

Summary

||Gouverneur, NY || Willing to relocate || Available to start immediately

Detail-oriented Salesforce Developer with an in-depth understanding of Salesforce and its opportunities. Exceptional coding talents with proficiency in various coding languages, including Apex, Lightning, Javascript, HTML, and CSS. Adept at creating cloud-based applications and analyzing company processes.

Overview

8
8
years of post-secondary education
11
11
years of professional experience

Work History

Salesforce Developer and Mentor

Jasey Tech, Inc
08.2019 - Current
  • Wrote code for inbound and outbound web services, including parsing of response and mapping to appropriate Salesforce fields.
  • Checked processes and assessed communications within CRM systems for efficiency.
  • Tested functionality, performed debugging and carried out modifications to conduct quality checks.
  • Updated programs as per user needs and developed codes that were in accordance to specifications.

Salesforce Developer / Functional Consultant

YKW Solutions, LLC
01.2018 - Current
  • Managed client applications through web services with SOAP protocol and REST architectural style.
  • Tested functionality, performed debugging and carried out modifications to conduct quality checks.
  • Updated programs as per user needs and developed codes that were in accordance to specifications.
  • Controlled adaptability of all APIs and integration.
  • Delivered front-end and back-end architecture and functionality by translating development requirements.
  • Supported existing integrated platforms and new integrations using third-party integration tools to enhance business processes and operations.

Salesforce Admin/Developer & Network Security Architect

Health and Hope Mission
Gouverneur, NY
09.2016 - 02.2019
  • Determined integration frequency, methods and specifications such as inputs and reports.
  • Monitored and maintained backup and recovery plans, best practices and versioning processes.
  • Supported existing integrated platforms and new integrations using third-party integration tools to enhance business processes and operations.
  • Utilized SQL server integration services, SQL server reporting services and additional data warehouse or business intelligence (BI) tools.
  • Evaluated data use and mapped to integration requirements to support business objectives.

AppleCare iOS Chat Advisor

Apple, Remote
09.2016 - 06.2017
  • Remedied issues quickly and within parameters of company-mandated policies and procedures.

Technical, Salesforce, Software Support

Teletech
09.2015 - 04.2016
  • Analyzed supportability aspects of proposed products, defining required remote and on-site support assets needed for adequate post-sale sustainability.
  • Developed tools to lessen or eliminate operational burdens for teammates, expediting initial development and software patch iterations.
  • Provided initial support on software tickets submitted for Salesforce, maintaining resolution rate of 90%.

Salesforce Technical

Stream Global Services
Watertown, NY
06.2011 - 02.2013
  • Defined parameters for technical development tasks such as API and data acquisitions.
  • Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
  • Integrated automation into monitoring and security measures to reduce required employee attention.
  • Evaluated and adopted new technologies to address changing industry needs.
  • Oversaw installation of software programs and hardware systems to meet requirements.
  • Investigated and addressed system issues to enhance usability and improve functionality.

Education

Master of Science - Information Technology

Southern New Hampshire University
Hooksett, NH
05.2015 - 01.2019

Bachelor of Arts - Computer Science

SUNY Potsdam
Potsdam, NY
01.2011 - 05.2015

Skills

Agile

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Timeline

Salesforce Developer and Mentor

Jasey Tech, Inc
08.2019 - Current

Salesforce Developer / Functional Consultant

YKW Solutions, LLC
01.2018 - Current

Salesforce Admin/Developer & Network Security Architect

Health and Hope Mission
09.2016 - 02.2019

AppleCare iOS Chat Advisor

Apple, Remote
09.2016 - 06.2017

Technical, Salesforce, Software Support

Teletech
09.2015 - 04.2016

Master of Science - Information Technology

Southern New Hampshire University
05.2015 - 01.2019

Salesforce Technical

Stream Global Services
06.2011 - 02.2013

Bachelor of Arts - Computer Science

SUNY Potsdam
01.2011 - 05.2015

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Jamie L. CartinSalesforce And Software Developer