Jamiel Lesley
Aurora,CO
Summary
Seeking a position that will fully utilize my customer service, organizational and problem solving skills in a team environment. Consistently recognized for outstanding customer satisfaction, enthusiasm, accuracy, work diligence, decision-making, listening skills, being empathetic to the customers needs, and problem-solving skills used to rapidly resolve customer tasks. Quickly learns and masters new company guidelines and standards; equally successful in both team and self-directed settings.
Overview
17
17
years of professional experience
Work History
Delivery Driver
Cts Distributing
Denver, CO
08.2023 - Current
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Delivering wine and liquor to restaurants, liquor stores, etc.
- Presented order bills and collected payments for deliveries.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Provided excellent customer service by answering inquiries about products or services being delivered.
Delivery Driver
Howard Logistics
Aurora, CO
07.2019 - 08.2022
- Delivered to Ross, the clothing store, I had clothes from three stores that I deliver to every day.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Received daily delivery instructions and route assignments from dispatch.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Assisted warehouse personnel in packing orders when necessary.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Subcontractor
Lowes Distribution Center
Aurora, CO
09.2016 - 07.2020
- I deliver appliances and install them in homes and businesses.
- Conducted quality control inspections to uphold high standards of workmanship.
- Managed and partnered with contractors to monitor performance and meet tight project deadlines.
- Assessed company operations for compliance with safety standards.
- Established relationships with local suppliers in order to obtain competitive pricing on materials needed for projects.
- Inspected work site following each shift and removed debris to keep area clean.
- Facilitated training sessions for new employees on company policies and procedures.
Leader /Furniture Mover
Bailey's Moving & Storage
Englewood, CO
08.2012 - 09.2016
- Trained new employees on company policies, job duties, and performance expectations.
- Complied with company policies, objectives and communication goals.
- Implemented strategies to take advantage of new opportunities.
- Assessed company operations for compliance with safety standards.
- Assessed team performance against established goals and objectives.
- Streamlined workflow processes, reducing project completion times.
- Kept areas clean, neat, and inspection-ready to comply with product guidelines.
- Managed inventory and supplies to ensure materials were available when needed.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Cashier/ Manager
Wendy’s
Aurora, CO
07.2010 - 09.2012
- Reconciled registers to prepare daily bank deposits.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Led employee performance evaluations and rewarded top performers to retain quality personnel.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Processed payments by totaling purchases; processing checks, cash, credit cards or automatic debits; issuing change or receipts.
- Supervised counting cash drawers and made bank deposits as part of store opening and closing procedures.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
Manager/Car Hop
Sonic Drive-In
Aurora, CO
04.2011 - 07.2012
- Performed opening and closing procedures, as well as carry out various administrative tasks as needed
- Tracked food inventory
- Maintained friendly customer service
- Assisted in food preparations and ran customer orders as needed
- Issued receipts, replaced orders, and maintained the cleanliness of the store workstations
Night Stocker
Sam’s Club
Aurora, CO
07.2008 - 07.2009
- Primarily loaded an unloaded delivery trucks
- Broke down approximately 25+ boxes per night
- Operated a forklift to organize store inventory
- Stocked Shelves
Host/Cashier
Chef Jimmy’s
Denver, CO
08.2007 - 07.2008
- Provided a comfortable and energetic environment for Airport travelers
- Maintained the fresh selection of 'Grab-and-Fly' food items
- Stocked the food inventory
- Took food orders
Education
Gateway High School -
Gateway High School
Aurora, CO05.2007
Skills
- 26 ft box trucks
- Delivery logging
- Package scanning
- Commercial driving
- Local delivery
- Physical stamina
Volunteer Experience
Jr Buffs Youth Football Organization, Coach/Mentor, Directed training activities for 25 boys from ages 10-14
Technologysummary
Windows 7, Windows Vista, Word, Excel, PowerPoint
Timeline
Delivery Driver
Cts Distributing
08.2023 - Current
Delivery Driver
Howard Logistics
07.2019 - 08.2022
Subcontractor
Lowes Distribution Center
09.2016 - 07.2020
Leader /Furniture Mover
Bailey's Moving & Storage
08.2012 - 09.2016
Manager/Car Hop
Sonic Drive-In
04.2011 - 07.2012
Cashier/ Manager
Wendy’s
07.2010 - 09.2012
Night Stocker
Sam’s Club
07.2008 - 07.2009
Host/Cashier
Chef Jimmy’s
08.2007 - 07.2008
Gateway High School -
Gateway High School