Jamiela Rasheed
Tampa
Summary
Bilingual (Arabic/English) professional with experience in social media management, retail, customer service, and administrative support. Skilled at engaging diverse audiences, improving workflows, and delivering high-quality service. Strong organizational and technical skills with proven ability to adapt quickly and meet deadlines. Developed skills in customer service and sales in fast-paced retail environment, looking to transition into new field. Demonstrated ability to engage with customers and handle transactions efficiently. Excited to bring transferable skills in communication and problem-solving to new opportunity.
Overview
3
3
years of professional experience
Work History
Retails Associate
Pink Chicken
Hyde Park, Tampa, FL
10.2025 - 04.2026
- Provided exceptional customer service, fostering a welcoming environment that elevated client satisfaction and repeat business, made meaningful connections with clients.
- Assisted with inventory management by tracking stock levels and organizing merchandise.
- Resolved customer complaints promptly, maintaining positive relationships and loyalty.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
Social Media Specialist
Hillsborough Community College
Brandon, FL
08.2024 - 05.2025
- Created and managed monthly content calendars across multiple platforms.
- Increased student engagement by developing trend-based posts and partnering with influencers.
- Monitored analytics to track growth and adjust content strategy.
- Ensured consistent branding and daily updates to improve online presence.
Work Study Student (Administrative & Customer Service Support)
Hillsborough Community College
Brandon, FL
10.2023 - 05.2025
- Assisted students and staff with inquiries, providing timely and professional support.
- Processed administrative tasks, improving office efficiency and workflow.
- Delivered high-quality customer service to diverse student populations.
- Collaborated with staff on projects, demonstrating adaptability and teamwork.
Education
High School Diploma -
Florida Cyber Charter Academy
Jacksonville, FL01-2023
A.A. - Criminology
Hillsborough Community College
Tampa, FL05-2025
Bachelors - Criminology
University of South Florida
Tampa04-2027
Skills
- Bilingual: Arabic & English (Expert)
- Social Media Management (Experienced)
- Content Creation & Scheduling (Experienced)
- Customer Service & Conflict Resolution (Expert)
- Microsoft Office (Skillful)
- Time Management & Multitasking (Expert)
- Leadership (Expert)
- Organization (Expert)
- Flexible schedule
Languages
English (Native), Arabic (Native).
Timeline
Retails Associate
Pink Chicken
10.2025 - 04.2026
Social Media Specialist
Hillsborough Community College
08.2024 - 05.2025
Work Study Student (Administrative & Customer Service Support)
Hillsborough Community College
10.2023 - 05.2025
A.A. - Criminology
Hillsborough Community College
High School Diploma -
Florida Cyber Charter Academy
Bachelors - Criminology
University of South Florida