Jamie Lee Ellison
Reno,NV
Summary
Organized and dependable healthcare candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
38
38
years of professional experience
Work History
Live-In Nanny
Sierra Webb
08.2020 - 01.2024
- Helped children complete homework assignments and school projects
- During pandemic, assisted remote learning for two middle school students, a kindergartner, and a toddler
- Assisted with housework such as laundry and cooking
- Transported children to and from school, medical appointments and extra-curricular activities
- Coordinated extracurricular activities such as sports practices or music lessons to promote well-rounded development
Business Director
Revel Rancharrah
10.2019 - 08.2020
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports
- Reduced employee turnover rates by cultivating a positive work environment focused on teamwork, recognition, and professional growth opportunities.
- Delivered exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction and retention
- Recruited, hired, trained, and supervised concierge staff, working to establish key internal functions and outline scope of positions for new luxury senior living complex
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits
- Onsite HR duties and payroll submission to out-of-state corporate headquarters
- Exercised leadership capabilities by successfully motivating and inspiring others
- Demonstrated strong organizational and time management skills while managing multiple projects
Executive Assistant to Executive Associate Dean
University Of Nevada, Reno School Of Medicine
09.2016 - 05.2019
- Volunteered to help with special projects of varying degrees of complexity
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders
- Managed executive calendars, scheduling meetings and appointments
- Coordinated events and worked on ad hoc projects
- Served as a liaison between departments executive dean managed to facilitate effective communication throughout the medical school
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace
- Contributed to budget management
- Processed travel expenses and reimbursements for executive dean
- Facilitated training and onboarding for incoming office staff
- Supervised my administrative assistant and completed review and evaluations
Practice Administrator
B P Ligot MD
07.1986 - 05.2016
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency
- Developed customized reporting tools that allowed for better tracking of key metrics affecting overall practice performance
- Identified areas for cost reduction by conducting regular audits of operational expenses
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees
- Excellent communication skills, both verbal and written
- Resolved problems, improved operations and provided exceptional service
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability
- Improved patient wait times by streamlining check-in processes and optimizing appointment scheduling procedures
- Oversaw daily practice operations to guarantee seamless service delivery for patients and providers alike
- Developed policies and procedures for effective practice management
- Handled human resources tasks such as hiring, onboarding, payroll management, and employee relations issues resolution
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions
- Managed financial aspects of the practice, including budgeting, banking, billing, and insurance claims processing
- Scheduled procedures, managed pre-certifications and verified insurance coverage
Education
Bachelor of Science - Healthcare Services Coordination
Western Governors University
Salt Lake City, UT04.2023
Skills
- Medical Terminology
- Medical Insurance Billing
- Problem-Solving
- Decision-Making
- Operations Management
- Customer Relations
- Ethics and integrity
- Hiring and Onboarding
Timeline
Live-In Nanny
Sierra Webb
08.2020 - 01.2024
Business Director
Revel Rancharrah
10.2019 - 08.2020
Executive Assistant to Executive Associate Dean
University Of Nevada, Reno School Of Medicine
09.2016 - 05.2019
Practice Administrator
B P Ligot MD
07.1986 - 05.2016
Bachelor of Science - Healthcare Services Coordination
Western Governors University