Jamie Leigh Harris
Arab,AL
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through experience in legal, accounting, and banking environments. Skilled at managing a large workload, while efficiently and effectively completing all job duties and additional assignments. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Paralegal
Hawkins Law, LLC
11.2022 - 10.2023
- Conducted detailed client intakes and entered information into company database using Clio legal software.
- Conferred with clients and other involved parties to gather and track case information.
- Prepared legal notices, motions, and pleadings.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Edited and proofread legal documents to verify accuracy.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Communicated pertinent information to clients via phone, email, and mail.
- Contacted clients to schedule appointments and discuss progress of cases.
- Developed polished motions and briefs to support litigation processes and court proceedings.
- Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
- Drafted and filed pleadings on schedule to maximize case success.
- Attended court hearings and depositions to take notes and document proceedings.
- Drafted estate planning documents, including Powers of Attorney, Wills and Trusts.
- Notarized legal documents.
Accounts Payable/Vendor Maintenance
Progress Rail Locomotive
01.2017 - 03.2018
- Created and maintained vendor accounts.
- Worked with purchasing department to verify new vendor accounts and ensure timely setup.
- Communicated with vendors to resolve discrepancies impeding payments.
- Checked W-9 forms for completeness and accuracy.
- Prepared vendor invoices and processed incoming payments.
- Kept vendor files accurate and up-to-date to expedite payment processing.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Stayed on top of applicable federal and state requirements to minimize legal and financial risks.
- Input financial data and produced reports using SAP.
- Created and maintained vendor accounts.
- Worked with purchasing department to verify new vendor accounts and ensure timely setup.
- Ensured all vendor documentation was provided, and that all information was correct before setup.
Financial Customer Service Representative
DOD Community Bank
03.2015 - 06.2016
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Maintained up-to-date knowledge of product and service changes.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Investigated and resolved customer inquiries and complaints quickly.
- Educated customers about billing, payment processing and support policies and procedures.
- Cross-trained and provided backup support for organizational leadership.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Trained new personnel regarding company operations, policies and services.
Sales Associate
Belk Department Store
04.2011 - 07.2012
- Engaged with customers to effectively build rapport and lasting relationships.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Set and achieved company defined sales goals.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Trained new employees on customer service, money handling and organizing strategies.
Education
No Degree - General Studies
Snead State Community College
Boaz, AL2006
High School Diploma -
Arab High School
Arab, AL05.2005
Skills
- Office Management
- Advanced MS Office Suite Knowledge
- Typing Proficiency
- Project Management
- Records Management Systems
- Business Writing
- Data Entry Documentation
- Back Office Operations
- Office Equipment Maintenance
Certification
- CNP - Certified Notary Public
Timeline
Paralegal
Hawkins Law, LLC
11.2022 - 10.2023
Accounts Payable/Vendor Maintenance
Progress Rail Locomotive
01.2017 - 03.2018
Financial Customer Service Representative
DOD Community Bank
03.2015 - 06.2016
Sales Associate
Belk Department Store
04.2011 - 07.2012
No Degree - General Studies
Snead State Community College
High School Diploma -
Arab High School
- CNP - Certified Notary Public
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