Jamie Lerner
Parker,CO
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
8
8
years of professional experience
Work History
Shipping Supervisor
Ferguson
Aurora, CO
04.2023 - Current
- Supervised shipping team of 12 employees.
- Inspected loading operations for improvements in efficiency and safety.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Managed shipping and receiving activities for company with 1000+ orders processed daily.
- Conducted training programs with employees to promote familiarity with company products and applications.
Equipment Operator 4
Ferguson
Aurora, CO
06.2021 - 04.2023
- Communicated with ground team members and fellow operators to prevent safety hazards and keep materials moving.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Production Lead
Mortgage Connect Document Solutions
Denver, CO
02.2020 - 06.2021
- Print and insert mailings to meet shipping deadlines
- Quality check mailings for proper standards
- Handling confidential materials in a timely and professional manner
- Using multiple platforms for document printing
- Making deliveries and presenting Paperwork to the post office in a timely manner
- Trained workers in proper operation, calibration and maintenance of production line equipment.
Seasonal Vendor Returns Process Assistant
Amazon Fulfillment center, DEN
Aurora, CO
10.2019 - 02.2020
- Supervised and staffed associates to maintain backlog in vendor returns
- Lowered back log from 14,000 units to 3,000 units bringing the department to a present workload
- Managed the full process to pick pack and ship out vendor returns in a timely manner
- Learned Multiple PITS to load and move product around the warehouse
- Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
Outbound Associate / Ambassador
Amazon
Denver, CO
10.2017 - 10.2019
- Process customer packages into the correct sort, while maintaining blue lights, to ensure customer obsession is met
- Developed problems solve skills to ensure CPTs are cleared
- Became a 2018-2019 ambassador to train and coach coworkers in process path to achieve our most efficient team while excelling and exceeding safety standards
Assistant Manager
Off Broadway Shoe Warehouse
Aurora, CO
05.2017 - 10.2017
- Managed and achieved sales goals by promoting loyalty to save customers money on the products they wanted
- Trained and developed employees to succeed in all the store functions
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Communicated with customers to ensure they find the items they need while promoting sales
Associate Manager
Famous Footwear, Golden
CO
09.2015 - 05.2017
- Oversaw all the functions while acting as the stand in store manager
- Succeeded in managing and maintaining payroll and other store metrics while creating schedules that supported my employees’ other activities
- Interacted with and assisted with questions and problems to ensure full satisfaction with our products and to reduce the chance of theft in the store
- Oversaw training and onboarding process for all newly hired employees within in the store.
Education
Bachelor of Business Administration - Business Management
Colorado State University
Englewood, CO07.2023
Skills
- Customer Targeting
- High-Volume Environments
- Outbound Logistics
- Microsoft Office
- Performance Goals
- Effective Listening and Communication
- Issue and Conflict Resolution
- Strategic Planning
- Time Management
- Self-motivated
- Meticulous
Timeline
Shipping Supervisor
Ferguson
04.2023 - Current
Equipment Operator 4
Ferguson
06.2021 - 04.2023
Production Lead
Mortgage Connect Document Solutions
02.2020 - 06.2021
Seasonal Vendor Returns Process Assistant
Amazon Fulfillment center, DEN
10.2019 - 02.2020
Outbound Associate / Ambassador
Amazon
10.2017 - 10.2019
Assistant Manager
Off Broadway Shoe Warehouse
05.2017 - 10.2017
Associate Manager
Famous Footwear, Golden
09.2015 - 05.2017
Bachelor of Business Administration - Business Management
Colorado State University