Summary
Overview
Work History
Education
Skills
Timeline
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Jamielex Olivares

Greenwood,IN

Summary

Dynamic and results-driven professional with a proven track record at Menards Inc., excelling in operational efficiency and staff training. Enhanced profitability through innovative sales strategies and effective problem-solving. Recognized for improving team productivity and customer satisfaction, while fostering a positive work environment through strong communication and task delegation skills.

Overview

6
6
years of professional experience

Work History

Hardware 1st Assistant Manager

Menards Inc. - Home Improvement
01.2023 - Current
  • Implemented loss prevention measures, resulting in decreased shrinkage rates and increased profitability.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Boosted sales performance through effective merchandising, inventory management and store layout optimization.
  • Provided ongoing feedback and coaching for employees to aid their professional development and improve their performance levels.
  • Conducted regular employee training sessions to ensure consistent product knowledge and exceptional customer service skills.
  • Improved team productivity by implementing efficient staff scheduling and task delegation.
  • Collaborated with the store manager to develop innovative marketing strategies that increased foot traffic and brand awareness.

Game Room Manager

Rascals Fun Zone
09.2019 - 12.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Education

High School Diploma -

Whiteland Community High School
Whiteland, IN
01-2022

Skills

  • Operational efficiency
  • Staff training and development
  • Goal setting and achievement
  • Sales strategies
  • Customer service
  • Problem-solving
  • Multitasking and organization
  • Verbal and written communication
  • Money handling
  • Staff management
  • Task delegation
  • Staff scheduling

Timeline

Hardware 1st Assistant Manager

Menards Inc. - Home Improvement
01.2023 - Current

Game Room Manager

Rascals Fun Zone
09.2019 - 12.2022

High School Diploma -

Whiteland Community High School

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Jamielex Olivares