Jamie Lynn Boyer
Saint Cloud,FL
Summary
I feel that I have a few items that I can bring if considered for this job opportunity/ position. I am a fast learner and have great communication skill. I am an amazing team player and enjoy helping others when needed. I have amazing compassion and customer service skills as well. I am very organized and have worked both at home in a remote setting and on-site setting. I have worked with multiple monitors and multiple platforms including Bullhorn, Microsoft office (excel, word and PowerPoint), HC staffing, PointClick Care, ShiftWise, B4health, Intellifiy, Iris, Sell Point Gems, and GuideWell.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant Aide (Travel/agency)
IntelyCare
06.2020 - Current
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provide Long-term or short-term care
- Provide postmortem care to residents that have passed away.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Enrollment Coordinator (Remote/Contract)
Florida Blue/Capital Staffing Solutions
09.2023 - 03.2024
- Answer emails and research medial insurance groups correct information in system
- audit all client applications for missing data and changes with group contact for submission of missing data
- Audit of all required legal and corporate documents
- Focused in directing, orchestrating, following up and resolving Decision Maker, Group contact, Provider, consultant, agent and customer issues.
- worked with multiple Platforms and screens to make corrections
Junior Account Manager (Remote)
Cross Country Healthcare
08.2022 - 07.2023
- Answer emails and add quick support for clients, supplier partners, and account managers
- Reviewed certifications for healthcare professionals
- Work behind systems including shift wise, B4 health, Bullhorn, Iris and Intellify
- Enter data to help accounts place workers to jobs
- Made offers, change requests and confirmations
- Worked with staffing agencies and clients to place healthcare workers
- Audits completed to ensure information was correct for placement
- Worked with Microsoft word and multiple other systems at once, can multitask between different platforms, systems and clients.
- Provided exceptional customer service, leading to numerous positive testimonials from clients.
- Collaborated with manager to determine department's short and long-term hiring needs.
Staffing Associate (Remote)
Cross Country Healthcare
09.2021 - 08.2022
- Answer emails and add quick support for Jr.account managers and account managers
- Work behind systems including shift wise, B4 health, Bullhorn, Iris and Intellify to correct information and system errors
- Enter data to help accounts place workers to jobs
- Audits completed to ensure information was correct for placement
- Worked with Microsoft word and multiple other systems at once, can multitask between different platforms, systems and clients.
- Participated in industry conferences and networking events to stay informed about market trends, competitor activities, and emerging talent acquisition technologies.
- Maintained an organized database of candidate information, ensuring efficient retrieval of records when needed for future opportunities.
- worked with multiple systems and screen to ensure correct information was entered
Staffing Coordinator
Saint Mary’s Center Rehabilitation and Healthcare
03.2019 - 05.2021
- Keep track of the schedule for CNAS and Nurse
- Check clock in and out times in time and attendance
- Work with HR to do payroll
- Work with CNAs and Nurses to get coverage for the building
- Work closely with director of nursing to insure state nursing regulations
- Help HR and director of nursing to hiring cans to join our team
- Work with Microsoft office including work and excel and HC staffing software.
- Collaborated with manager to determine department's short and long-term hiring needs.
- Verified payroll, vacation and sick time hours to support accounting processes.
- Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
- Worked closely with other departments within the organization to address workforce planning needs effectively.
- Developed and facilitated new-hire orientations.
- Developed guidelines, questionnaires and processes for assessing, interviewing, and onboarding phases.
- Reduced risks by enforcing compliance with federal, state and local employment laws and regulations.
Unit Clerk/Medical Appointment Setter
Saint Mary’s Center Rehabilitation and Healthcare
10.2017 - 05.2021
- Make transport and appointments for residents
- Provided clerical support, addressing routine, and special requirements.
- Work with Microsoft office excel doing spreadsheets and making audit forms
- And filing paperwork in charts, work with icd-10 codes.
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Answered multi-line telephone system, provided information, and directed calls.
- Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
- Maintained a clean and organized work environment, supporting infection control measures within the healthcare facility.
- Arranged discharges and patient transportations.
- Obtained and organized medical records for office visits and scheduled labs.
Certified Nursing Assistant Aide
Saint Mary’s Center Rehabilitation and Healthcare
06.2017 - 05.2021
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provide Long-term or short-term care
- Provide postmortem care to residents that have passed away.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Certified Nursing Assistant Aide
Memorial Health Hospital
08.2016 - 06.2017
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provide Long-term or short-term care
- Provide postmortem care to residents that have passed away.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Certified Nursing Assistant Aide
Saint Mary’s Center Rehabilitation and Healthcare
06.2015 - 06.2016
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provide Long-term or short-term care
- Provide postmortem care to residents that have passed away.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Certified Nursing Assistant Aide
Peter Becker Commuity
08.2015 - 06.2016
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provide Long-term or short-term care
- Provide postmortem care to residents that have passed away.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Education
General studies 9th to 10th grade -
Pennridge High school
Perkasie, PAGeneral studies 11th to 12th grade -
Renaissance Academy
Phoenixville, PACertificate - Medical Coding And Billing
Rasmussen College- Melbourne
Melbourne, FL05.2025
Skills
- Answering phones
- Nursing home care-11 yrs
- Data entry
- Nursing
- Microsoft word
- Caregiving
- Employing orientation
- Google docs
- Analysis skills
- Medical records
- Icd-10 codes
- Vitals
- Payroll
- Share point
- Microsoft excel
- Hr skills
- Mentoring
- Clerical experence
- Medical scheduling
- Medical staffing
- Customer service
- Account management
- Patient care
- Data entry
- Muilt tasking
- Recruiting
- Communication skills
- Home care
- Auditing
- Inventory
- Quality control
- Office experience
- Credentialing
- Work from home/ remote
- On-site
- Hospital setting
- Patient Care
- Vital signs monitoring
- Patient Transfers
- End of life care
- Geriatric Care
- Restorative Care
- Rehabilitation support
- Strong Organization
- Appointment Setting
- Coordinating paperwork
- Customer Service
Personal Information
Title: Staffing Associate
Certification
- CNA - Certified Nurse Assistant
Timeline
Enrollment Coordinator (Remote/Contract)
Florida Blue/Capital Staffing Solutions
09.2023 - 03.2024
Junior Account Manager (Remote)
Cross Country Healthcare
08.2022 - 07.2023
Staffing Associate (Remote)
Cross Country Healthcare
09.2021 - 08.2022
Certified Nursing Assistant Aide (Travel/agency)
IntelyCare
06.2020 - Current
Staffing Coordinator
Saint Mary’s Center Rehabilitation and Healthcare
03.2019 - 05.2021
Unit Clerk/Medical Appointment Setter
Saint Mary’s Center Rehabilitation and Healthcare
10.2017 - 05.2021
Certified Nursing Assistant Aide
Saint Mary’s Center Rehabilitation and Healthcare
06.2017 - 05.2021
Certified Nursing Assistant Aide
Memorial Health Hospital
08.2016 - 06.2017
Certified Nursing Assistant Aide
Peter Becker Commuity
08.2015 - 06.2016
Certified Nursing Assistant Aide
Saint Mary’s Center Rehabilitation and Healthcare
06.2015 - 06.2016
General studies 9th to 10th grade -
Pennridge High school
General studies 11th to 12th grade -
Renaissance Academy
Certificate - Medical Coding And Billing
Rasmussen College- Melbourne