Summary
Overview
Work History
Education
Skills
Timeline
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Jamie Goulding

Asheboro,NC

Summary

Cheerful Front desk receptionist committed to helping each patient feels welcomed and comfortable upon walking through door. Showing patients compassion and patience in stressful situations.

Overview

11
11
years of professional experience

Work History

Front Desk Receptionist

Randolph Hospital
02.2023 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Collected co payments
  • Verify and run patients insurance.
  • Call doctors offices about missing orders and ICD 10 codes.
  • Call doctor office or hospital to verify stat reports
  • Burn images like MRI or CT on disk
  • Push images through Power share to other facility's

Greeter

Randolph Health
04.2020 - 02.2023
  • Greet patients when arrived at Emergency Department
  • Pre register patients
  • Put patients name, date of birth, chief complaint and patients phone numbers in computer
  • Print off patient stickers and labels and make sure information is correct
  • Inform nurse if patient needs immediate help

CNA/Unit Secretary

Wake Forest Baptist Health Lexington Medical
10.2019 - 04.2020
  • Assisted with giving baby baths, doing hearing screens, weighing babies
  • Completing birth certificates
  • Assisting nurse and doctors with c section in operating room
  • Take mother's vitals, help them to bathroom and help them in and out of bed
  • Answer call lights, answer phones, make patient charts, break charts down, move someone in computer from ED to patient room

CNA

Wake Forest Baptist Health
11.2017 - 10.2019
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
  • Assist with placing and removing catheters
  • Call nurse if patient vitals is to high or low or if patients needs pain medication

CNA

Novant Health Thomasville Medical Center
03.2013 - 11.2017
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Helped with patients that had Dementia and Alzheimer

Education

High School Diploma -

Randleman High School
Randleman, NC
05.2002

Associate of Applied Science - Medical Assisting

ECPI UNIVERSITY
Greensboro, NC
05.2008

Skills

  • Visitor Check-in
  • Cleaning and Sanitizing
  • Answering phones
  • Giving directions to people
  • Good team player
  • Very reliable
  • People person

Timeline

Front Desk Receptionist

Randolph Hospital
02.2023 - Current

Greeter

Randolph Health
04.2020 - 02.2023

CNA/Unit Secretary

Wake Forest Baptist Health Lexington Medical
10.2019 - 04.2020

CNA

Wake Forest Baptist Health
11.2017 - 10.2019

CNA

Novant Health Thomasville Medical Center
03.2013 - 11.2017

High School Diploma -

Randleman High School

Associate of Applied Science - Medical Assisting

ECPI UNIVERSITY

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Jamie Goulding