Jamie Schmidt

• Drive Strategic marketing planning for each franchisee, train local marketing representatives, and create training to build and enhance community awareness of the franchise system as well as corporate owned agencies.
• Participate and Represent Talem Franchises in professional societies, activities, in-services and conferences.
• Sales and Marketing Training, and Development for currently 11 Franchisees, and any new franchises. Field sales management with franchise employees, to include ride-alongs and mentoring to enhance sales skills of owners.
• Identifying opportunities for formal/informal contractual relationships with physicians, hospitals, senior related businesses and community-at-large.
• Consulting and offering expertise to franchise owners by assisting them with and influencing long range business plan/marketing plan development, pricing, recruiting strategies and quality assurance, policy and procedures, metrics.
• Articulating and driving Talem Home Care priorities by making balanced decisions by thinking equally of clients, shareholders, franchisees, and associates.

• Assisted in meeting/exceeding sales quotas for 3 regional Product Specialists. Gaining Market Share for Flexitouch in Western Region/ Company Wide and Against Competition.
• Exceeded quotas consistently with driven mindset focused on continuously bringing in new business and closing sales.
• Handled territory records such as required, financial, medical/prescription paperwork, contracts and inventory paperwork with high accuracy.
• Brought in new leads consistently using strong prospecting and networking abilities.
• Employed consultative strategies to build business revenue streams and increase regional market share.
• Showcased products and trained healthcare professionals through workshops aimed at Medical Practices to include Internal, Vascular/Wound Care/OT & PT/Podiatry clinics.
• Used consultative sales approach to understand and meet customer needs.
• Set up and implemented in-home and clinical medical device demonstrations. Documentation of effectiveness and patient experience.

• Organized and facilitated patient trainings for Tactile Medical Devices. Developed Virtual Training processes and training videos for virtual trainers and provided oversight of virtual training staff.
• Finalized sale of units for patients/end users and continued development of referral pipeline with clinics, physicians and wound care centers.
• Direct contact with patients in home or clinical settings to train and consult with them on using home medical devices for Lymphedema, Wound healing and Compression therapy.
• Completed all necessary financial, and medical paperwork to be returned to corporate and patient's physicians.

• Conducted full-cycle consultative sales (prospecting, scheduling and attending meetings, product demonstrations, in services, closing and follow-up ). Worked with physicians, therapists and other clinicians and the VA to increase awareness and educate on the Flexitouch System and other products and services offered by Tactile Medical.
• Provided in-home product demonstrations on our devices for patients and assist them with questions.
• Developed and facilitated sales strategies and execution to surpass monthly, quarterly, and annual sales goals.
• Assisted in providing customer support through training and education in disease state, treatment protocols, reimbursement requirements, etc.
• Compliant with all appropriate regulatory requirements, including HIPAA.

• Attended medical trade shows, conferences and seminars to promote Lymphedema/ compression devices, and develop new business opportunities.
• Utilized various sales techniques to develop relationships with customers and drive sales.
• Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
• Led educational training seminars and product demonstrations.
• Boosted brand awareness, implemented promotional campaigns and employed sales tactics for Lymphapress and other Medical devices.

• Trained and developed customer service reps in company processes, product knowledge, customer service and selling techniques.
• Supervised 2 inside sales reps and 2 field sales reps.
• Completed orders through in-house and Medicare/Medicaid systems and organized product deliveries to meet customer timetables.
• Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
• Learned over 200 different products to include Specialty Prescription Formulas (such as: Novartis, Neocate, Enteral formulas and Devices) Wound care and Incontinence Products.
• Engaged with customers to effectively build rapport and lasting relationships.
• Grew accounts 40 % in first year by offering consultation on products and services and applying customer service and upselling techniques.
• Wrote engaging and successful marketing, advertising and website copy.
• Collaborated with sales team to increase brand awareness and enhance business development by building and maintaining relationships with key accounts.
• Developed marketing material, brochures and monthly newsletter

• Marketing and Sales for Homecare and Hospice
• Identify opportunities for referrals from case managers, clinics and therapists.
• Develop in-services and networking opportunities.
• Newsletter production
• Assisted in project management of new build assisted living and SNF facility.
• Assisted families and patients in making informed healthcare decisions.

• Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
• Created customized care plans, working with doctors and families and assisted living staff to assess and meet individual needs.
• Oversaw all financial transactions and management functions, strategically managing operating budgets.
• Hired, trained and managed 10 assisted living employees.
• Managed day to day operations for three assisted living homes with 25 beds. total.

• Managed office and maintained records and files to offload administrative duties from chaplain.
• Researched and prepared materials used in services.
• Oversaw administration and management of all areas of ministry.
• Reserves