Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jamie Lynne Smith

Southington,CT

Summary

Freshman in University Of NewHaven. Perusing a degree in Criminal Justice and a minor in Spanish. Seeking to apply to an internship in field of study. Student is a hands on learner with experience in customer satisfaction and fast pace work. Student is very passionate about Criminal Justice and is looking for room to grow within the internship.

Overview

6
6
years of professional experience

Work History

Crew Member

Dunkin' Donuts
10.2023 - 08.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted positive work environment through effective communication and teamwork among staff members.

Cashier

ShopRite
07.2023 - 09.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Staff Member

Fast Camp
06.2018 - 07.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Established positive relationships with customers and other staff members.
  • Responded sensitively and competently to service customers with diverse cultural backgrounds.
  • Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
  • Collaborated with colleagues on various projects, sharing knowledge and expertise while working together towards common objectives.
  • Provided guidance and support to junior staff members in achieving performance goals.

Education

Bachelor of Science - Criminal Justice

University of New Haven
West Haven, CT
05.2028

High School Diploma -

Southington High School
Southington, CT
07.2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Clear Communication
  • Cash Handling
  • Customer Engagement
  • Leadership Qualities
  • Complex Problem-Solving
  • Diversity awareness

Languages

Spanish
Professional Working

Timeline

Crew Member

Dunkin' Donuts
10.2023 - 08.2024

Cashier

ShopRite
07.2023 - 09.2023

Staff Member

Fast Camp
06.2018 - 07.2022

Bachelor of Science - Criminal Justice

University of New Haven

High School Diploma -

Southington High School

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Jamie Lynne Smith