Jamie Lynn Richards
Neptune Township,NJ
Summary
Diligent Senior Product Manager offering 16 years of success in product roadmap development, market research and data analysis. Highly skilled in identifying opportunities to maximize revenue. Driven and strategic with proven history of superior market penetration and product launch.
Overview
23
23
years of professional experience
2
2
Certification
Work History
Founder & CEO
Elephant's Energy
01.2020 - 01.2024
- Led the strategic planning process to define business goals and ensure alignment across all departments.
- Drove revenue growth by launching new products and services that met customer demands.
- Expanded the company''s geographical reach, opening new markets and increasing profitability.
- Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
- Identified business development challenges and customer concerns for proactive resolution.
- Formulated and executed strategic initiatives to improve product offerings.
- Developed innovative sales and marketing strategies to facilitate business expansion.
Senior Account Manager
One Flight Up Design
Boonton, NJ
06.2017 - 07.2021
- Boosted client satisfaction by effectively managing and resolving account issues.
- Developed long-lasting client relationships by providing exceptional customer service and support.
- Streamlined account management processes, improving overall efficiency and productivity.
- Enhanced communication between departments for more effective problem-solving and collaboration.
- Maintained detailed records of all account activities, ensuring accurate reporting for upper management review purposes later on.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
- Stayed current on company offerings and industry trends.
Product Sourcing Manager
Alex Brands
Fairfield, NJ
10.2015 - 06.2017
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
- Accomplished multiple tasks within established timeframes.
- Controlled costs to keep business operating within budget and increase profits.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Traveled
03.2015 - 09.2015
Senior Product Manager
GUND, a Division of Enesco LLC
Edison, NJ
08.2009 - 02.2015
- Developed and executed data-driven product strategies for consistent revenue growth.
- Spearheaded competitive analysis to identify market opportunities and drive product differentiation.
- Optimized pricing strategy through thorough market research and data analysis, maximizing profit margins.
- Reduced time-to-market by optimizing workflows throughout the entire product lifecycle, from ideation to launch.
- Liaised with sales and marketing team to collect customer feedback, incorporating into subsequent production runs and development lifecycles.
- Monitored market trends and competitor performance and analyzed gaps to update promotional strategies and maximize sales.
- Met strict deadlines, coordinating moving parts in product team and orchestrating well-designed flow.
Product Manager
Mega Brands, Inc
Livingston, NJ
08.2007 - 02.2009
- Launched successful products by conducting thorough market research and identifying customer needs.
- Optimized product performance with data-driven analysis and continuous improvement initiatives.
- Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
- Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
- Managed relationships with licensees, ensuring timely communication and contract compliance.
- Collaborated with cross-functional teams to coordinate product launches, promotional activities, and trade shows.
Product Manager
Sportcraft, Ltd
Budd Lake, NJ
04.2007 - 08.2007
- Increased product adoption by developing and implementing effective marketing strategies.
- Streamlined the product development process for faster time-to-market and improved efficiency.
- Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
- Presented compelling product demonstrations at industry conferences, garnering significant interest from potential customers and stakeholders alike.
Assistant Global Brand Manager
Toys "R" US
Wayne, NJ
09.2006 - 04.2007
- Analyzed customer feedback and market trends to make informed decisions about product and brand messaging.
- Researched market trends to identify customer needs and preferences for strategic planning.
- Consulted with product development teams to enhance products based on customer interest data.
- Analyzed competitive landscape to identify opportunities for differentiation and growth.
Product Manager
Safilo Group USA
Parsippany, NJ
04.2005 - 09.2006
- Presented compelling product demonstrations at industry conferences, garnering significant interest from potential customers and stakeholders alike.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
- Managed a diverse portfolio of intellectual property licenses, maintaining accurate records and ensuring compliance with contractual terms.
- Provided exceptional customer service to both internal and external stakeholders during the licensing process, fostering strong relationships.
- Tracked licensing metrics and prepared detailed reports for senior management review, informing strategic decision-making processes.
Brand Manager
Russ Berrie and Company, Inc
Oakland, NJ
05.2001 - 04.2005
- Conducted market research to identify key trends, ensuring the brand remained competitive in its industry.
- Collaborated with cross-functional teams for successful product launches and coordinated marketing efforts.
- Analyzed competitor offerings to identify opportunities for differentiation and capitalize on unique selling points.
- Spearheaded rebranding efforts, effectively revitalizing the company''s image and increasing overall market share.
- Coordinated trade show participation, showcasing products effectively while networking with industry professionals to expand business relationships.
- Presented regular updates to senior leadership, demonstrating progress towards key objectives and securing ongoing support for marketing initiatives.
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
Education
MBA -
Caldwell University
Caldwell, NJBachelor of Science - Marketing
William Paterson University of New Jersey
Wayne, NJSkills
- Product Development
- Launch New Products
- Product LifeCycle Management
- Strategic Planning
- Data Analysis
- Negotiation
- Quality Assurance
- Marketing
- Brand Development
- Time Management
- Organizational Skills
- Adaptability
Volunteer Experience
- JBJ Soul Kitchen
- Red Cross
- Monmouth County SPCA
Certification
Real Estate Referral Agent, NJ
Reiki 1 and Reiki 2 Certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeTimeline
Founder & CEO
Elephant's Energy
01.2020 - 01.2024
Senior Account Manager
One Flight Up Design
06.2017 - 07.2021
Product Sourcing Manager
Alex Brands
10.2015 - 06.2017
Traveled
03.2015 - 09.2015
Senior Product Manager
GUND, a Division of Enesco LLC
08.2009 - 02.2015
Product Manager
Mega Brands, Inc
08.2007 - 02.2009
Product Manager
Sportcraft, Ltd
04.2007 - 08.2007
Assistant Global Brand Manager
Toys "R" US
09.2006 - 04.2007
Product Manager
Safilo Group USA
04.2005 - 09.2006
Brand Manager
Russ Berrie and Company, Inc
05.2001 - 04.2005
MBA -
Caldwell University
Bachelor of Science - Marketing
William Paterson University of New Jersey
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