Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Account Manager
Center Cut Landscaping
Las Vegas, NV
09.2023 - Current
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Tracked and reported on sales performance metrics to senior management, highlighting successes and areas for improvement.
Negotiated contracts with clients to maximize profitability.
De-escalated customer interactions by providing alternative solutions to issues.
Conducted market research to identify selling possibilities and evaluate customer needs.
Developed and maintained relationships with key accounts to ensure customer satisfaction.
Listened to customer needs to identify and recommend best products and services.
Optometric Technician
Mallinger Family Eye Care
Las Vegas, NV
06.2016 - 09.2023
Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
Supported optometrist with vision screenings and exams by prepping rooms with medical instruments.
Cleaned and performed minor maintenance on examination equipment and glasses.
Sent patient prescriptions to pharmacies and scheduled future appointments.
Analyzed chart in preparation of patient engagement to review diagnostic testing, photos and preventive measures needed.
Posted refractor receipts, entered data into spreadsheets and alphabetized folders and invoices.
Assisted patients in finding correct medications, eyeglasses and contact lenses.
Maintained smooth patient flow throughout facility, promoting efficient overall operations.
Optometric Technician
Blackstone Optometry
Los Angeles, CA
02.2014 - 01.2015
Examined eyes with instruments and pharmaceutical agents to determine visual acuity.
Supported optometrist with vision screenings and exams by prepping rooms with medical instruments.
Cleaned and performed minor maintenance on examination equipment and glasses.
Sent patient prescriptions to pharmacies and scheduled future appointments.
Analyzed chart in preparation of patient engagement to review diagnostic testing, photos and preventive measures needed.
Maintained smooth patient flow throughout facility, promoting efficient overall operations.
Optometric Technician
Vision First
New Albany, IN
08.2011 - 01.2014
Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
Examined eyes with instruments and pharmaceutical agents to determine visual acuity.
Supported optometrist with vision screenings and exams by prepping rooms with medical instruments.
Cleaned and performed minor maintenance on examination equipment and glasses.
Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
Maintained smooth patient flow throughout facility, promoting efficient overall operations.
Education
High School Diploma -
Jeffersonville High School
Jeffersonville, IN
06.2011
High School Diploma -
Prosser School of Technologies
New Albany, IN
06.2011
Skills
Anatomy Expertise
Patient Interview Expertise
Physician Assistance
Team Management
Data Management
Active Listening
Relationship Building
Customer Service
Reliable & Trustworthy
Training & Development
First Aid/CPR
Computer Skills
Problem Resolution
Friendly, Positive Attitude
Good Work Ethic
Planning & Organizing
Timeline
Account Manager
Center Cut Landscaping
09.2023 - Current
Optometric Technician
Mallinger Family Eye Care
06.2016 - 09.2023
Optometric Technician
Blackstone Optometry
02.2014 - 01.2015
Optometric Technician
Vision First
08.2011 - 01.2014
High School Diploma -
Jeffersonville High School
High School Diploma -
Prosser School of Technologies
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