Medical Assistant Minimally Invasive Surgical Associates of South Florida
09.2002 - 08.2015
Sanitized, restocked, and organized exam rooms and medical equipment.
Oriented and trained new staff on proper procedures and policies.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Obtained and documented patient medical history, vital signs and current complaints at intake.
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