Senior Client Service Associate
Wells Fargo Advisors
2022 - Current
- Provide dedicated operational and sales support to multiple Financial Advisors in a fast paced environment, assisting in all areas of practice including business management, development, planning, management, service, and administration. Serve as primary client contact consistently building relationships to truly understand the needs and analyze product/serviced growth opportunities that ensure profitably of portfolio, documenting all interactions.
- Process all client requests including unsolicited trades, asset allocation changes, account transfers, retirement account distributions/contributions, beneficiary designations, performance and research reports, tax and cost-basis issues, and all account maintenance while following sound risk management protocols and adhering to regulatory requirements.
- Monitor all account alerts including restrictions, violations, collateral/maintenance/margin calls, deposits, check declines, suspicious activity while managing deadlines.
- Open and manage numerous account types including retail, retirement, annuity, business, custodian, trusts, deceased, confidential accounts, structured loans, collateralized loans and mortgage refinances and collecting all required legal documentation.
- Execute functions for the FA(s) and Branch Management including, but not limited to, tracking referrals, coordinating, and executing marketing campaigns, establishing and maintaining files to meet the firm's regulatory requirements, and establishing and maintaining filing and record keeping necessary to support efforts to service and grow client relationships.
