Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ja'mier Knight

Pensacola,FL

Summary

Proven leader and problem-solver, excelled at McDonalds, CBAK by enhancing customer satisfaction and fostering team versatility. Expert in staff management and inventory optimization, significantly reducing waste. Skilled in both customer service and task delegation, I drive seamless operations and staff development, ensuring professional excellence and operational efficiency.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Department Manager

McDonalds, CBAK
09.2022 - Current
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.

Handyman Assistant

Advanced Building Maintenance Group
01.2020 - 01.2022
  • Assisted in painting interior/exterior surfaces for a refreshed appearance that exceeded client expectations.
  • Upheld a clean working environment throughout each job site visit, promoting professionalism and respect for clients'' spaces.
  • Utilized power tools safely, enabling efficient completion of various construction-related tasks while minimizing risk of injury or damage to property.
  • Demonstrated strong problem-solving skills when faced with complex repair challenges, leading to satisfactory results for customers.
  • Efficiently managed time and resources to complete multiple concurrent repair tasks within given deadlines.
  • Installed flooring materials accurately providing an attractive finish while maintaining durability.
  • Enhanced the efficiency of repair jobs by maintaining a well-organized workspace and proper inventory of tools and materials.

Education

High School Diploma -

West Florida High School
Pensacola, FL
05-2024

Skills

  • Customer service
  • Staff management
  • Team leadership
  • Team supervision
  • Problem-solving
  • Task delegation
  • Decision-making
  • Training and development

Certification

Broadband Premises Installer

Timeline

Department Manager

McDonalds, CBAK
09.2022 - Current

Handyman Assistant

Advanced Building Maintenance Group
01.2020 - 01.2022

High School Diploma -

West Florida High School

Similar Profiles

CREATE PROFILE
Ja'mier Knight